Senior Business Analyst

East West Bank•El Monte, CA

About The Position

The Senior Business Analyst is responsible for supporting the Loan and/or Trade Operations business units in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or third party vendors. This position will also be responsible for the management of Loan and/or Trade Operations projects, development of system business requirements and perform User Acceptance Testing. This position also documents procedures, delivers user training and provides training to junior business analysts.

Requirements

  • Bachelor’s degree in finance, business, engineering, science or related fields or equivalent work experience
  • Minimum 5 to 7 years experience in banking industry preferably in commercial and mortgage lending
  • Demonstrable experience in process automation design and implementation
  • Excellent analytical skills, with experience performing complex data analysis
  • Excellent written, verbal and comprehension communication skills required
  • Ability to work independently, take initiative, and collaborate across a complex organization
  • Ability to manage multiple priorities with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment
  • Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills required
  • Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Nice To Haves

  • Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred
  • Good leadership skills required

Responsibilities

  • Conduct data analysis and generate ad hoc management reports based on the requests from business units
  • Act as a liaison between end users and business partners (such as IT, Change Execution, etc.) and/or 3rd party vendor to design feasible analytical and/or technical solutions for medium to large projects and operational needs
  • Develop appropriate process flow to improve efficiency and quality as well as meeting compliance/regulatory requirements
  • Write business requirements for system-related projects and work with IT and/or 3rd party vendor to ensure the successful solution delivery
  • Design and perform user acceptance test to ensure a system or application functions as expected
  • Manage project implementation on behalf of Loan and/or Trade Operations business teams
  • Present analysis result and/or project progress update to the management team, business units and business partners
  • Provide training to business unit end users on newly developed/upgraded systems
  • Identify the opportunities for data report automation and work with IT to materialize such opportunities
  • Assist in identifying data quality issues and recommend options and implement process improvements
  • Compile and maintain the documentation (such as procedures, guides, instructions, etc.) for critical applications, reports and daily business analytics processes
  • Provide support and training to other business analysts
  • Perform other miscellaneous tasks as requested

Benefits

  • The base pay range for this position is USD $75,000.00/Yr. - USD $100,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
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