Senior Business Analyst

Symbiotic Digital • Toronto, ON

3d • Hybrid

About The Position

We are seeking an experienced Senior Business Analyst to support large-scale technology implementation initiatives within the Public Sector client. The successful candidate will play a critical role in business requirements elicitation, process design, testing coordination, and stakeholder engagement across complex enterprise systems.

Requirements

• University degree in Business Administration, Information Systems, Computer Science, Engineering, or equivalent
• Minimum 10 years of experience in business analysis and requirements elicitation
• Minimum 10 years of experience facilitating stakeholder workshops
• Minimum 10 years of experience documenting business workflows and system processes
• Experience designing "as-is" and "to-be" processes using BPMN
• Strong experience in large-scale IT solution implementation (analysis, design, testing, rollout)
• Hands-on experience with IBM Maximo (v7/v8/v9) and Maximo Application Suite
• Experience in asset management systems (preventative maintenance, work orders, vendor management, etc.)
• Experience in QA/testing including UAT coordination and test planning
• Familiarity with tools such as HP ALM (asset)
• Knowledge of Agile methodologies, data modeling, business intelligence, and enterprise IT environments
• Strong collaboration and stakeholder management skills

Responsibilities

• Facilitate design workshops with stakeholders and project teams
• Elicit, analyze, and document business requirements
• Develop and maintain Requirements Traceability Matrix (RTM)
• Translate requirements into tracking tools (e.g., JIRA) for testing and traceability
• Prepare test plans, test cases, and execute testing activities
• Coordinate defect triage, test execution, and results reporting
• Report on testing status, risks, and issues
• Support process improvement initiatives and business transformation efforts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior