Senior Business Analyst

3Pillar

5d • Remote

About The Position

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI. Accomplished Tech Visionary: Elevate your expertise to new heights at 3Pillar, the premier destination for trailblazing professionals like yourself. Picture collaborating with industry leaders and serving as a critical bridge between stakeholders and an elite engineering team building technology that advances healthcare globally. Your role goes beyond gathering requirements; you will shape the direction of our client platform by transforming complex clinical research needs into actionable engineering deliverables. Join us and spearhead the charge toward a product future that transcends the ordinary. You will be focused on eliciting and documenting business requirements from stakeholders, facilitating agile ceremonies, and ensuring that development teams have clear, testable, and well-prioritized specifications to deliver against.

Requirements

• Agile/Scrum methodologies
• Jira, Confluence, Slack/Teams tools
• Deliverables: User stories, BRDs, process flow diagrams, data dictionaries, use cases
• 3+ years of business analysis experience in a software product or professional services environment.
• Proven ability to communicate technical concepts clearly to non-technical audiences.
• Strong interpersonal and stakeholder management skills.
• English proficiency.

Nice To Haves

• Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11)
• CBAP or equivalent business analysis certification.
• Familiarity with API concepts and ability to review technical specifications.
• Experience in a multi-vendor delivery model.
• Excellent problem-solving skills and a proactive attitude towards challenges.

Responsibilities

• Elicit and document requirements from business and technical stakeholders in a software product environment
• Author user stories, acceptance criteria, BRDs, and process documentation to a high standard
• Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence
• Support UAT planning and execution, serving as a liaison between business and QA teams

Benefits

• Flexible work environment (office, home, or blend)
• Remote-first approach for interviews and onboarding
• Global team collaboration
• Focus on well-being with fitness offerings, mental health plans (country-dependent), and generous time off
• Professional services model enabling accelerated career growth and development opportunities
• Equal opportunity employer
• Commitment to diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed