Senior Business Analyst

KMS Technology

About The Position

KMS is seeking an experienced Senior Business Analyst to bridge client product leadership and engineering teams developing healthcare technology solutions. The role translates business needs, product ideas, and user requirements into clear, actionable development requirements. Working with product owners, product leadership, the scrum master, and engineering teams, the Senior Business Analyst ensures initiatives are scoped, documented, validated, and approved before implementation. The role maintains a refined, development-ready backlog and supports effective Agile delivery aligned with business objectives and product priorities.

Requirements

  • At least 5 years of professional business analyst experience, including support for software development projects and Agile delivery teams.
  • Strong experience gathering, analyzing, documenting, and managing business and functional requirements.
  • Ability to translate high-level business objectives into detailed epics, user stories, and clear, testable acceptance criteria.
  • Experience working with product owners, scrum masters, product leadership, and engineering teams throughout the Software Development Lifecycle (SDLC).
  • Strong understanding of Agile and Scrum methodologies, including backlog refinement, sprint planning, and iterative delivery.
  • Experience maintaining a well-defined product backlog and ensuring requirements are ready before development begins.
  • Ability to identify and resolve requirement gaps, dependencies, conflicting expectations, and scope ambiguities.
  • Experience facilitating requirements workshops, stakeholder discussions, and cross-functional collaboration sessions.
  • Familiarity with requirements and project management tools such as Jira, Confluence, or similar platforms.
  • Excellent written and verbal English communication skills, including the ability to communicate confidently and professionally with client stakeholders and technical teams.
  • Strong analytical thinking, problem-solving, organizational, and documentation skills.
  • Ability to manage multiple priorities and work independently in a client-facing environment.

Nice To Haves

  • Experience in healthcare, HealthTech, or the digital health industry.
  • Familiarity with healthcare workflows, clinical applications, or patient-facing digital platforms.
  • Understanding of healthcare data interoperability concepts, including FHIR, HL7, or platforms such as Medplum.
  • Knowledge of healthcare data privacy, security, and regulatory requirements, including HIPAA.
  • Experience working with distributed engineering teams and international clients.
  • Familiarity with web and mobile application development processes, API integrations, and modern software architectures.
  • Experience creating process flows, user journeys, wireframes, or functional diagrams to support requirements definition.
  • Relevant certifications such as CBAP, CCBA, or PMI-PBA.

Responsibilities

  • Collaborate with client product leadership, product owners, and business stakeholders to understand objectives, user needs, and functional requirements.
  • Translate high-level business ideas and requirements into epics, user stories, and clear, testable acceptance criteria.
  • Lead requirements gathering and refinement discussions to clarify business needs, identify dependencies, and resolve ambiguities before development.
  • Ensure requirements are complete, consistent, validated, and approved by relevant stakeholders before implementation.
  • Maintain a pipeline of development-ready user stories for upcoming sprints.
  • Partner with product owners to refine and structure the product backlog according to business priorities and delivery objectives.
  • Collaborate with the scrum master on backlog readiness, sprint preparation, and communication between product stakeholders and engineering teams.
  • Work with developers and QA engineers to ensure requirements contain sufficient functional details, acceptance criteria, and expected behaviors.
  • Participate in Agile ceremonies, including backlog refinement, sprint planning, and sprint reviews, providing requirements clarification and functional guidance.
  • Identify and resolve requirements-related blockers, risks, and dependencies with the scrum master and engineering teams.
  • Facilitate workshops and discussions with business and technical stakeholders to clarify product functionality and expected outcomes.
  • Serve as the primary liaison between client product stakeholders and internal engineering teams.
  • Maintain organized requirements documentation for development, testing, and future enhancements.
  • Support engineering teams during implementation by clarifying requirements, validating proposed solutions, and checking alignment with approved specifications.
  • Collaborate with QA teams to review test scenarios and support User Acceptance Testing (UAT).
  • Evaluate requirement changes and communicate their potential impact on scope, priorities, and delivery timelines.

Benefits

  • Mexican law benefits.
  • 15 days of PTO in year zero; from the first year onward, it is 3 days per year.
  • Five days' leave for the death of immediate family members, negotiable.
  • Major Medical Expenses Insurance covering immediate dependents (spouse and children).
  • Annual performance bonus of approximately 10% of annualized salary.
  • Annual salary adjustment.
  • Employee Referral Bonus.
  • Paid certifications and courses.
  • Coursera license.
  • 5% Savings Fund.
  • 5% Grocery Vouchers.
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