About The Position

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Requirements

  • 5–7 years of solid, relevant experience as a Business Analyst.
  • Strong familiarity with the financial services industry.
  • Hands-on experience working with CRM and Martech platforms.
  • Proactive, collaborative, and approachable.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively in fast-paced, client-facing environments.

Responsibilities

  • Lead and support customer journey mapping exercises for a financial services client.
  • Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
  • Translate business needs into clear functional requirements and actionable insights.
  • Work closely with CRM and Martech teams to align business objectives with technical capabilities.
  • Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.
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