Senior Business Analyst

ASSYST, Inc. • Austin, TX

5d • Hybrid

About The Position

ASSYST is seeking an experienced Senior Business Analyst to support its client in Austin, Texas, in a hybrid work arrangement. The Senior Business Analyst serves as a key conduit between program teams and software engineering groups, leading high-priority software development, system enhancement, and application rewrite initiatives. The role drives requirements elicitation, process-flow optimization, user-story creation, and system verification across the full software development life cycle (SDLC).

Requirements

• At least 8 years eliciting system requirements through client or stakeholder interviews and creating structured requirements artifacts.
• At least 8 years of hands-on experience across various software development life cycles (SDLCs).
• At least 8 years of business process re-engineering and software process-flow design or improvement experience.
• At least 8 years authoring user stories, use cases, and functional specifications in accordance with industry best practices.
• At least 8 years designing UI/UX mockups, wireframes, and visual workflow diagrams.
• At least 8 years of demonstrated high-level written communication, workshop facilitation, and organizational skills.
• At least 4 years of direct experience using Atlassian Jira for issue tracking, story management, and sprint planning.

Nice To Haves

• At least 4 years of experience working with the Texas Education Agency (TEA), federal, state, or local education agencies, or EdTech.
• At least 3 years of working experience with Modern Requirements management software.
• At least 2 years of experience supporting intake, investigation, and resolution workflows for complaint or case management systems.
• At least 2 years of exposure to educator certification processes, state or federal grant programs, or public funding systems.

Responsibilities

• Facilitate Joint Application Development (JAD) sessions, stakeholder interviews, user workshops, storyboards, surveys, and site visits to translate complex business needs into clear technical specifications.
• Analyze current workflows, identify operational pain points, and design optimized process flows to improve and automate legacy systems.
• Draft functional requirements, software requirements specifications (SRS), user stories, and acceptance criteria using standard industry templates.
• Design wireframes, context diagrams, process flows, and UML diagrams aligned with user experience (UX) best practices.
• Manage requirements baselines, change-control requests, defect tracking, User Acceptance Testing (UAT) coordination, and requirements traceability matrices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed