Senior Business Analyst, Product Strategy

Capital One • McLean, VA

21h • $111,200 - $126,900

About The Position

Capital One is seeking a Senior Associate, Product Strategy, to support strategic priorities for the Consumer and Developer Experience (CDX) leadership team. CDX’s products and responsibilities span customer digital engagement, including the Capital One app; marketing platforms, analytics, and personalization; supplier and vendor management products; risk management products; and more.

The Senior Associate will join a horizontal product and strategy team that supports priorities across CDX. The team combines strategic advisory and product creation: it uses a consulting-style approach to address difficult strategic questions, guide annual planning, and align long-term priorities, while also developing prototypes and partnering with product and engineering teams to turn concepts into scaled digital experiences. The role is suited to someone energized by strategic problem-solving, future-oriented product work, close partnership with technology teams, and hands-on building.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently holds or is pursuing a bachelor’s degree in a quantitative field, or a master’s degree in a quantitative field or an MBA with a quantitative concentration; the required degree must be obtained on or before the scheduled start date.
• Exceptional strategy and strategic problem-solving skills, including a record of answering difficult questions in ambiguous areas.
• Very strong analytical skills, including quantitative analysis.
• Strong customer or product orientation and ability to think in terms of customer needs.
• Innovation mindset, including future orientation, vision-setting, and willingness to push boundaries.
• Strong relationship-building skills that create trusted partnerships across organizations.
• Ability to establish credibility and build relationships with colleagues from different disciplines, such as data scientists, P&L owners, designers, and engineers.
• Intellectual curiosity and interest in understanding and experimenting with emerging technologies, organizational models, and ways of thinking.
• Demonstrated ability to use judgment and experience to make rapid, complex decisions.
• Highly effective written and verbal communication skills.

Nice To Haves

• Master’s degree in business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of experience in consulting.

Responsibilities

• Partner with CDX leaders to answer complex strategic questions using a consulting-style model.
• Lead workstreams on priority CDX strategic initiatives, such as AI transformation.
• Support the organization’s intelligence unit by providing analytics, landscape assessments, thematic deep dives, and related work to anticipate headwinds and tailwinds.
• Set the vision for long-term product innovation, including partnering with engineering to deliver product prototypes.
• Build trusted, close relationships with key stakeholders across the company and focus on internal and external customer satisfaction.
• Contribute to CDX’s strategic capabilities, for example by developing trainings.
• Model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and enjoyment.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level