15+)

InnoSoul•Raleigh, NC

11d•Hybrid

About The Position

The NC Department of Health and Human Services – Division of Public Health is seeking a short-term Senior Business Analyst / Technical Writer to support business process analysis and requirements gathering for procurement and implementation of the Data Modernization Initiative project. The role supports the business process and requirements analysis and implementation of the project, and includes producing analysis, procurement, testing, and project documentation. The position is based in Raleigh, North Carolina. Candidates must be available to work onsite 2–3 days per week and travel locally in the Raleigh area to attend meetings. The assignment duration is 11 months.

Requirements

At least 7 years of experience with business system analysis techniques and testing methodologies.
At least 7 years of experience gathering business requirements and developing business rules and process flows.
At least 7 years of experience with business process design, definition, and/or redesign.
At least 7 years of experience with business analysis methodologies and problem solving.
At least 7 years of experience using Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio, and Microsoft Project.
Excellent verbal and written communication skills.
At least 5 years of experience developing procurement-related documents, including RFPs and evaluation criteria.
Strong analytical skills and attention to detail.
Creative thinking and problem-solving skills; proactive, quality-oriented, and able to demonstrate leadership and team-building skills.
At least 5 years of knowledge creating context diagrams and functional decomposition.
Demonstrated experience participating in documentation of functional requirements and technical specifications for existing and new applications.
Strong writing and communication skills and ability to build relationships with team members and clients.
Results-oriented, strong work ethic, and excellent negotiation, communication, and problem-solving skills.
Ability to work with customers as a member of cross-divisional work groups and maintain positive, productive relationships with customers, peers, and superiors.
Ability to act independently with sound business judgment and thrive in an environment with diverse communication styles.
Ability to prepare and present clear and concise oral and written documents.
Comprehensive knowledge of business analysis and PMI PMBOK Guide principles, theories, practices, and standards.
Experience advising customers on strategies, alternatives, and implications of application customizations and interface designs.
High-level understanding of application programming, databases, and system design.
Ability to manage complex assignments with multiple work streams and aggressive, sometimes competing, timelines.
Understanding of Software Development Lifecycle concepts and processes.
Knowledge of and experience with IT Service Management best practices and principles.
Extensive understanding of the SharePoint end-user experience, including sites, libraries, lists, and groups.
Healthcare data reporting systems experience.
Must be available to work onsite 2–3 days per week and travel locally in the Raleigh area to attend meetings.

Nice To Haves

Experience working for state government.
At least 3 years of healthcare-related experience.

Responsibilities

Conduct stakeholder analysis.
Conduct market research and analysis.
Identify and document current- and future-state process workflows.
Create user stories and acceptance criteria.
Develop context diagrams, functional decomposition, and process workflows.
Develop business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, and system context diagrams.
Gather, develop, document, and validate business, functional, and technical requirements.
Perform functional and integrated testing.
Prepare and maintain project documentation and artifacts, including analysis, reports, and user documentation.
Work with project managers, developers, and end users to ensure application designs meet business requirements.
Create and maintain a requirements traceability matrix.
Provide business analysis deliverables as input to procurement documents and assist with writing procurement documentation as required.
Support user acceptance testing, including developing test scenarios and cases.
Support required system go-live activities.
Build business, stakeholder, solution, and transition requirements.
Document gap analysis.
Prepare meeting minutes for distribution to a variety of audiences.
Author user stories, test scripts, and other Agile deliverables.
Follow PMO project management and business analysis methodology documentation.
Attend all PMO meetings.
Perform other related work as required.
Travel in the local Raleigh area to attend meetings.