Senior Business Analyst / QA Analyst

Air InfoSec•Columbia, SC
•Hybrid

About The Position

The Senior Business Analyst / QA Analyst will support a South Carolina state government agency, combining business analysis and hands-on software quality assurance to support agency applications and business processes. The role gathers and documents requirements, analyzes and designs business processes, and develops workflows in collaboration with agency stakeholders. It also involves designing and executing test cases, validating data using SQL Server, and tracking defects through resolution with development teams. This is a 12-month engagement with potential extension and a projected start date of December 7, 2026. The position is based in Columbia, South Carolina, with a hybrid arrangement of three onsite days per week. The first five workdays are fully onsite for onboarding and training, and the work arrangement may transition to fully onsite with little or no notice. Candidates must currently reside in South Carolina or relocate at their own expense before the start date. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, for 40 hours per week.

Requirements

  • At least 7 years of experience in software analysis and testing, including customized test procedures.
  • At least 5 years of experience in business process analysis, requirements documentation, workflow development, and stakeholder communication.
  • At least 5 years of hands-on quality assurance experience, including test design, execution, defect tracking, reporting, and test result documentation.
  • At least 2 years of experience in business process design.
  • At least 5 years of experience with each of the following: TFS, Visual Studio, SQL Server, Microsoft Project, Balsamiq, Microsoft Office, and legacy systems.
  • Previous state, federal, or local government experience.
  • Bachelor's degree.
  • Must currently reside in South Carolina or relocate at own expense before the start date.

Nice To Haves

  • Experience gathering requirements, writing user stories and acceptance criteria, and mapping workflows.
  • Experience personally developing and executing test cases.
  • Experience using SQL Server to validate data and investigate application issues.
  • Experience with SNAP/TANF, benefits eligibility, economic services, or early childhood education systems.
  • Experience with Agile delivery.
  • Experience with test automation.
  • Experience with enterprise integrations.

Responsibilities

  • Gather business requirements and document them clearly for stakeholders and development teams.
  • Write user stories and acceptance criteria to define expected application behavior.
  • Analyze existing business processes and design improved processes and workflows.
  • Map and document workflows to support system development and process improvement.
  • Develop customized test procedures and design test cases based on documented requirements.
  • Execute test cases and document test results accurately and completely.
  • Validate application data using SQL Server queries.
  • Investigate application issues, document defects, and track them through resolution.
  • Collaborate with developers to resolve defects and confirm fixes.
  • Communicate project status, findings, and test reporting to stakeholders.
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