About The Position

We are seeking a Senior Business Analyst (Project Delivery Lead) to join our CGI team! This role is ideal for an experienced professional with a strong track record of driving operational efficiency, standardizing processes, and enabling data-driven decision-making across both public and private sector environments. The successful candidate will bring strong analytical expertise and a structured, problem-solving mindset, with the ability to navigate complex challenges and translate ambiguity into clear, actionable solutions. This individual will also demonstrate leadership capability, including the ability to manage client relationships, influence stakeholders, and guide cross-functional teams to successful outcomes. This is a growth-oriented opportunity for someone looking to advance into a leadership role while making a meaningful impact on client success. This role is remote within the Seattle, WA metro area only. How we’re transforming Government We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Requirements

  • 5+ years of experience in business analysis, project delivery, or consulting within complex, multi-stakeholder environments
  • Bachelor’s degree in Business Administration, Management, Information Systems, or a related field (MBA or Master’s preferred)
  • Demonstrated success delivering client-facing projects in consulting or professional services settings
  • Proven ability to drive operational efficiency, process improvement, and data-driven initiatives
  • Experience working in public and/or private sector environments (regulated industry experience is a plus)
  • Strong ability to align business needs with technology and operational solutions
  • Hands-on experience supporting or leading project delivery, including planning, governance, risk management, and financial tracking
  • Ability to act as a trusted advisor, balancing client expectations with delivery realities
  • Experience mentoring or coaching junior team members
  • Excellent collaboration skills across cross-functional and distributed teams

Nice To Haves

  • Experience establishing governance frameworks, delivery models, and reporting structures to enhance transparency and client confidence
  • Background in continuous improvement methodologies (e.g., Lean, process optimization) with demonstrated, measurable results
  • Experience coordinating with third-party vendors and partners to ensure seamless integration and delivery

Responsibilities

  • Partner with clients to understand strategic objectives, gather requirements, and translate business needs into actionable plans and deliverables
  • Apply advanced business analysis techniques to identify operational challenges and drive process improvements, efficiency gains, and transformation initiatives
  • Analyze and interpret data to generate insights and recommendations that support informed decision-making
  • Lead delivery teams, ensuring alignment with scope, timelines, budget, and targeted business outcomes
  • Serve as a trusted advisor by proactively managing client expectations, identifying risks, and recommending mitigation strategies
  • Facilitate client workshops, stakeholder sessions, and executive briefings to drive alignment and decision-making
  • Support financial and operational management of engagements, including forecasting, resource planning, and KPI tracking
  • Lead change management efforts to ensure successful adoption of new processes, tools, and operating models
  • Ensure all deliverables meet contractual, regulatory, and quality standards, with a strong focus on compliance and auditability
  • Identify opportunities to introduce automation, innovation, and best practices to enhance service delivery and client value
  • Contribute to business development by identifying growth opportunities, supporting proposals, and strengthening client relationships
  • Mentor and guide team members, fostering a high-performing, collaborative, and client-focused culture

Benefits

  • Competitive compensation
  • Comprehensive insurance options
  • Matching contributions through the 401(k) plan and the share purchase plan
  • Paid time off for vacation, holidays, and sick time
  • Paid parental leave
  • Learning opportunities and tuition assistance
  • Wellness and Well-being programs
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