Senior Business Analyst, People Digital Experience

Sandisk•Milpitas, CA

20h

About The Position

As a Senior Business Analyst in People Experience (HR) function, you will help advance Sandisk’s people’s strategy by delivering digitally optimized, AI-enabled solutions. You will execute on a progressive technology roadmap optimizing existing systems (Workday HCM / ServiceNow HRSD / Moveworks) in partnership with the People Experience owner and IT liaison. This work includes turning business needs into clear process and employee-experience requirements, supporting fit-gap analysis, leading user acceptance testing, and partnering on deployment and end-user enablement. If you enjoy passionate about tech-enabled experiences and thrive in a fast-paced environment focused on improving the end-to-end employee lifecycle, this role could be a strong fit. By deploying innovative, seamless, and intuitive people technologies, you will help empower Sandisk team members and leaders.

Requirements

Minimum of 5 years' experience, including at least 3 years as a business analyst supporting HR technology at a complex global organization
Bachelor's degree in a relevant discipline
Hands on experience with supporting solution builds within Workday HCM across core modules with direct ServiceNow HRSD experience a plus
Demonstrated experience with gathering requirements, fit-gap analysis, functional design, and leading User Acceptance Testing (UAT)
Demonstrated ability to write functional requirements, user stories, and acceptance criteria for IT development teams
Workflow process design experience using flowchart software such as Visio or Figma
Experience working in Agile and Scrum delivery environments
Strong understanding of HR business processes across the employee life cycle (e.g., hire to retire)
Excellent written and verbal communication skills, with the ability to engage technical and non‑technical stakeholders, including senior leadership

Nice To Haves

direct ServiceNow HRSD experience a plus

Responsibilities

Partner with HR Centers of Excellence (Total Rewards, Benefits, Operations, etc.) to gather, analyze, and document business requirements
Document current state and future state processes, workflows, and system interactions.
Flag data compliance and regulatory considerations during requirements gathering
Conduct fit-gap analyses and advise stakeholders on system capabilities and possible solutions.
Translate business needs into requirements, user stories, and acceptance criteria for IT Solution Design & Delivery
Support solution design reviews and provide input on business feasibility, process impacts, and dependencies.
Identifying opportunities to enhance processes through AI and automation enablement
Partner with IT to validate that system solutions align with approved requirements and business processes
Prepare, deliver, and maintain assets such as training materials, job aids, and enablement sessions.
Lead User Acceptance Testing (UAT) including test case creation and defect tracking.
Coordinate testing efforts with HR business users and technical teams
Own testing and validation of new features delivered through Workday semiannual releases and ServiceNow updates
Assist with go-live readiness, deployment activities, and post‑implementation validation
Serve as a liaison between HR stakeholders and IT development team
Proactively monitor and support the resolution of complex incidents and service tickets in partnership with IT.

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
Sandisk's Savings 401(k) Plan