Senior Business Analyst Operations - Remote
About The Position
This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.
Requirements
- At least 7 to 10 years of experience.
- Health plan experience - Medicaid, Medicare & Commercial enrollments.
- Advanced SQL experience.
- Experience working in an Agile environment.
- Ability to work in a fast-paced environment.
- Strong in Microsoft Suite.
- Strong in data analysis.
- Experienced in working with large data sets.
Nice To Haves
- Bachelor's Level Degree
Responsibilities
- Implementation and support of quality initiatives within assigned areas.
- Provide subject matter expertise related to quality initiative implementation, reporting and analysis.
- Serve as a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation.
- Ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices.
- Utilize a high degree of operational knowledge related to customer operations in claims, system administration, expansion business, and member enrollment.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
