SENIOR BUSINESS ADVISOR, OPERATIONS - Montreal and North Shore

BDC•Laval, QC

1d•Hybrid

About The Position

The Senior Business Advisor, Operations delivers both standard and customized advisory projects within the Operations practice. The role focuses on providing professional, high-impact solutions that help entrepreneurs improve performance and grow their businesses. As a trusted advisor, you will manage project delivery, provide subject matter expertise, support business development activities, and contribute to the evolution and promotion of our service offerings.

Requirements

Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
Minimum 10 years of consulting experience, ideally within a consulting firm.
Strong background in: Operational efficiency, Operations optimization, Lean methodologies, Six Sigma practices.
Professional bilingualism in French and English (spoken and written).
Willingness to travel within the region.

Nice To Haves

MBA or relevant professional designation is considered an asset.
Experience in Supply Chain Management, Operations Digitization and AI, Robotics and Automation, ERP, MES, MWS, and other operations management systems is highly desirable.
Deep expertise in operational excellence and business transformation.
Ability to develop pragmatic, results-oriented solutions for SMEs.
Strong strategic coaching and advisory capabilities.
Demonstrated success managing and delivering consulting engagements.
Excellent project management skills.
Strong communication, facilitation, and presentation abilities.
Proven relationship management and stakeholder engagement skills.
High emotional intelligence and collaborative mindset.
Strong client focus with a commitment to delivering measurable value.

Responsibilities

Lead and deliver standard and customized advisory mandates.
Provide impactful solutions in areas such as: Operations assessments, Plant layout optimization, Business process optimization.
Ensure high-quality client outcomes that support business growth.
Manage project scope, budget, timelines, and objectives.
Conduct quality assurance reviews of project work and deliverables.
Apply project management best practices to ensure successful delivery.
Act as a recognized expert in operational efficiency.
Stay current on market trends, emerging technologies, and operational best practices.
Contribute to the development and continuous improvement of advisory solutions and tools.
Support sales activities by: Conducting client needs assessments, Providing input into customized proposals.
Work closely with Client Partners to transfer knowledge, deliver projects, and identify new business opportunities.
Participate in outreach and marketing initiatives to promote the practice’s offerings.

Benefits

Flexible and competitive benefits
Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
Defined Benefit Pension Plan
$750 wellness and health care spending account
Paid vacation each year
Five personal days
Sick days as necessary
Offices are closed from December 25 to January 1
Hybrid work model
Opportunities for learning, training and development