Senior Building Operator

CROWN PROPERTY MANAGEMENT • Toronto, ON

3d • Onsite

About The Position

The Senior Building Operator reports to the Operations Manager and will be involved in the day-to-day operations of the building including general maintenance and maintaining mechanical systems and foster positive relationships with tenants, contractors and sub-contractors.

Requirements

• Minimum of 3 years of experience in the property management sector.
• Able to work effectively both independently and as part of a collaborative team.
• Working knowledge of building systems, including building automation systems, preventative maintenance programs, HVAC operations, life safety systems, security systems, plumbing, electrical systems, door hardware, and hazardous materials handling.
• Strong mechanical aptitude with a solid understanding of building systems and equipment.
• Knowledge of construction practices and techniques.
• Excellent customer service and relationship management skills.
• Current certification in Basic First Aid, CPR, and AED.
• Valid Ontario Class G driver’s license with access to a reliable personal vehicle for daily use.
• Applicants must be legally entitled to work in Canada at the time of application, and during their employment at Crown.

Nice To Haves

• Post-secondary education in a related field is preferred.
• BES I/II certification or an equivalent technical designation is considered an asset.
• Proficiency with computer applications is an asset.

Responsibilities

• Provide excellent tenant services, emphasizing a co-operative, helpful and non-disruptive approach in all interactions.
• Respond to tenant work orders and other tenant inquiries in a timely manner; resolve issues and complaints.
• Assist with the coordination of tenant move-ins and move-outs.
• Direct tenants, contractors, the public and others during emergencies within the property(s).
• Ensure building safety and adherence to occupational health and safety standards including hazardous materials handling laws and regulations.
• Be aware of, and ensure compliance with Workplace Hazardous Materials Information System (WHMIS) rules, Crown’s Health and Safety Policy, all procedures related to handling of hazardous materials and any building-specific reports on hazardous material, electrical safety, lock out procedures, etc., and other environmental programs.
• Perform critical system testing including base building generators, elevators and fire systems; maintain logbooks as assigned by your supervisor.
• Respond to emergency situations when they occur and make repairs or arrange for repairs as needed.
• Supervise and monitor, as assigned by your supervisor, scheduled maintenance and related services, including, but not limited to, interior/exterior maintenance and cleaning services, HVAC systems, life safety systems, to ensure the appropriate level of service is provided at the property and provide such services on a stop-gap basis if contractors do not.
• Provide, as required to maintain the building at CPMI’s standards, general maintenance duties including housekeeping, i.e., sweeping, litter pick up, timely snow removal, coil cleaning, pressure washing, etc.
• Perform daily inspections of building, elevators, chillers, security systems, and other base building components using checklists and logs, and documenting findings to the standards expected in a LEED- or BOMA-accredited facility; take action as required to correct any unsatisfactory operations, and advise supervisor as necessary.
• Notify immediate supervisor of any observed inefficiencies (utilities, etc.).
• Maintain inventories and request materials and supplies for the maintenance activities.
• Be available to attend at the building for scheduled and unscheduled overtime as required from time-to-time.
• Share on-call duties as part of the rotation schedule, provide standby support to on-call maintenance staff as required and attend any after-hours emergencies as required.
• Provide support to the Operations Managers or other property management staff as requested.
• Obtain estimates and/or quotes for proposed work in the building, subject to approval, when required; maintain purchase orders and purchase order logs.
• Assist and coordinate contractors as needed.
• Assist with the coordination of on-site construction projects ensuring adherence to CPMI’s standards and policies are met and as-built documentation is provided and filed.
• Seek opportunities and support best practices to reduce energy consumption and assist with the management of disproportionate hydro consumption and billings.
• Work with waste removal contractors to maximize diversion from landfill.
• Assist, as applicable, with environmental assessments and reporting.
• Assist with BOMA Best submissions, LEED projects and other green management practices.
• Perform other related responsibilities as requested from time to time.

Benefits

• Base salary: $70,000- $80,000 CAD per year, based on experience and qualifications
• Eligibility for discretionary annual performance bonus linked to individual, team, and company goals
• Comprehensive health benefits
• Pension matching program to support your long-term financial security
• Professional development and membership dues coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree