Senior Brokerage Specialist

Cushman & WakefieldNew York, NY

About The Position

The Senior Brokerage Specialist will provide comprehensive support to the brokerage team, focusing on business development, client service, transaction execution, marketing coordination, and administrative tasks. This role requires a proactive individual with strong organizational and communication skills, capable of managing multiple priorities in a fast-paced environment. The specialist will be instrumental in maintaining client databases, supporting transaction processes, coordinating marketing efforts, and ensuring the smooth operation of the team's administrative functions.

Requirements

  • Bachelor’s Degree (Business, Marketing, Communications, Real Estate, a plus)
  • 2-5 years’ experience in a professional organization
  • Advanced knowledge of Microsoft Office
  • Real Estate Salesperson or Broker License required for this position (can be obtained within the first 3 months of start date).
  • Ability to independently own projects/responsibilities and take a business owner perspective to proactively innovate.
  • Excellent written and oral communication skills.
  • Ability to multitask and project manage competing projects and priorities.
  • Ability to meet deadlines in a fast-paced environment.
  • Excellent attention to detail.
  • Demonstrated aptitude to solve problems and navigate through obstacles with resilience.
  • Independent problem-solving approach and not afraid to ask questions.

Nice To Haves

  • Real estate industry and marketing experience preferred.
  • Real Estate license a plus.
  • Experience with Salesforce (or other CRM) a plus.

Responsibilities

  • Provide business development support, including research, organization, and management of CRM.
  • Manage client database, track key lease dates, market updates, and respond to requests.
  • Provide transaction management support, including preparing/editing proposals, agreements, property presentations, coordinating financial analysis, and managing commission invoicing and collection.
  • Assist and coordinate content creation with the marketing team.
  • Manage team lists/databases, special projects, reports, and collaborate with other departments.
  • Enter new prospects and update prospect communications in CRM.
  • Generate lists and reports to support follow-up and new prospects.
  • Assist with LinkedIn management.
  • Manage new and recurring searches to generate follow-up and new prospects.
  • Conduct new prospect research and review periodicals for relevant articles/potential new leads.
  • Track client engagement through Salesforce CRM for key lease dates and building/submarket updates.
  • Respond to client requests for space information and scheduling.
  • Maintain and track client contracts, coordinating with the legal team regarding agreements.
  • Attend select client meetings, provide summaries, and manage follow-up items.
  • Assist third-party consultants and vendor requests from clients.
  • Track recommended consultants and vendors and facilitate communication.
  • Prepare site search/space survey tour book presentations.
  • Assist with tour preparation and attend select tours.
  • Draft proposals and RFPs and assemble proposal matrix/summary packages.
  • Provide building agency support.
  • Assist with updating and maintaining leasing status reports.
  • Assist with marketing and follow-up with third-party marketing firms, consultants, brokers, and direct prospects.
  • Update listings on third-party sites and marketing materials.
  • Assist with lease review and deal closeout.
  • Prepare deal sheets and assemble final lease documents.
  • Track commission agreements and provide commission calculations.
  • Coordinate with other departments (deal desk, marketing, research, etc.).
  • Facilitate invoice creation and track open invoices.
  • Coordinate and track presentations and client deliverables.
  • Communicate with the marketing team to produce presentations, maps, studies, etc.
  • Edit existing marketing documents and repurpose them for different clients.
  • Prepare presentations and documents such as tour maps and property intelligence reports.
  • Track and maintain a database of client materials, presentations, and studies.
  • Assist in planning and coordination of basic travel arrangements.
  • Organize, assist, and lead internal meetings and events.
  • Use systems such as Workday.
  • Ensure company policies are followed.
  • Assist in coordinating internal priorities and tracking deliverables.

Benefits

  • health insurance
  • vision insurance
  • dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life insurance
  • disability insurance programs
  • paid time away from work
  • unpaid time away from work
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