Senior Broadcast Technologist (T & I) (On-site)

CBC/Radio-Canada•Toronto, ON

4d•Onsite

About The Position

The Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada, responsible for developing the next-generation public broadcaster. This role involves supporting studio, content creation, and presentation groups with technical issues and implementing groundbreaking technologies. The position impacts CBC/Radio Canada across the country by contributing to the virtualization of services, implementation of video-over-IP, and the introduction of centralized and automated workflows. The daily work involves hands-on knowledge, expertise, and problem-solving skills to address client issues with content creation, backend systems, studios, and control rooms, ensuring content is prepared, scheduled, and available on air or digitally.

Requirements

Diploma in Computer Science, Information Technology, Electronics, Broadcast, or a related field.
General understanding and knowledge of computers, networking, IP infrastructure, and maintenance of equipment, systems, and relevant software technologies.
Familiarity with Windows Server Systems, MacOS, and Linux.
Skilled at communicating effectively with internal partners, relaying opinions with sensitivity.
Ability to listen and understand perspectives.
Ability to expertly analyze and synthesize information and document technical specifications.
Ability to work in a stressful and demanding environment of a production centre.
Ability to carry out duties effectively under tight deadlines.
Ability to provide quality work and maintain a professional and positive attitude.
Empathetic and patient.
Understanding of the user perspective.
Priority is providing rapid, stable solutions and support.
Guided by a sense of urgency.
Ability to nurture strong two-way relationships with peers, partners, clients, staff, senior managers, and vendors.
Ability to think through issues and innovate solutions.
Proactive and creative approach.
Problem-solver, researcher, and detail-oriented planner.
Ability to work on the cutting edge of technology and pick up new tools quickly.
Awareness of modern, best practices.
Thrive in an agile environment.
Ability to dig into issues, remove roadblocks, and present solutions both immediate and long-term.

Nice To Haves

Exposure to managing backend systems, databases, and remote support of server systems.
Interest in learning more about audio, video, and TV & Radio Broadcast networks.

Responsibilities

Support the studio, content creation, and presentation groups with technical issues.
Help implement groundbreaking technologies across sites.
Contribute to the virtualization of services.
Implement video-over-IP solutions.
Introduce centralized and automated workflows.
Work closely with clients facing issues with content creation, backend systems, studios, and control rooms.
Ensure content is prepped, scheduled, and on the air or digitally available.
Install, configure, test, troubleshoot, repair, maintain, update, and modify equipment, software, systems, and facilities.
Ensure proper operating condition and optimal performance of systems.
Contribute ideas, develop methods, and make recommendations to overcome problems, achieve desired results, and permit better utilization of equipment.
Proactively and in-the-moment solve problems.
Ensure users can engage with new functionalities and tools.
Conduct day-to-day work seamlessly.