Senior Billing Analyst

Amerit Fleet Solutions•Charlotte, NC

10d•$70,000 - $75,000•Onsite

About The Position

The Senior Billing Analyst is a key contributor to the Finance and Billing department, responsible for the accurate and timely execution of complex billing operations, financial reporting support, and accounts receivable management. This position plays a critical role in the month-end close process, ensures compliance with company and contractual billing policies, and serves as a subject matter expert in billing systems and procedures. The Senior Billing Analyst works in close collaboration with internal stakeholders across Sales, Customer Service, and Accounting departments to ensure billing accuracy, customer satisfaction, and regulatory compliance. This role requires strong analytical capabilities, attention to detail, and the ability to identify and implement process improvements.

Requirements

Three (3) to five (5) years of professional experience in billing, accounts receivable, financial operations, or accounting environments
High school diploma or equivalent (GED); some college coursework or business-related certification preferred
Demonstrated proficiency with billing software systems and enterprise resource planning (ERP) platforms
Advanced proficiency in Microsoft Excel, including formulas, pivot tables, data consolidation, and analytical functions
Strong mathematical and analytical skills with the ability to identify trends and discrepancies in financial data
Excellent attention to detail and commitment to accuracy in all work product
Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders
Excellent organizational skills with the ability to manage multiple priorities and meet established deadlines
Ability to work both independently and collaboratively in a team environment

Nice To Haves

Associate's degree or higher in or demonstrated relevant experience in accounting or finance
Experience with AHDoc or similar comprehensive financial reporting systems
Knowledge of GAAP, ASC 606 revenue recognition standards, and financial reporting requirements
Experience with government contracts, federal billing requirements, or fleet management billing operations
Previous experience supporting internal and external audit activities

Responsibilities

Process revenue recognition transactions in accordance with GAAP standards, ASC 606, and company policy, ensuring accurate financial reporting
Maintain accuracy in all billing systems and databases, including prompt and accurate data entry and transaction processing
Prepare and review billing documentation to ensure compliance with contractual terms and company policies prior to customer delivery
Perform comprehensive account, ledger, and subsidiary reconciliations to ensure accuracy and completeness of all billing transactions
Identify, investigate, and resolve billing discrepancies and unusual transactions in a timely manner
Extract, compile, and analyze billing data using advanced Excel functions, pivot tables, and appropriate analytical tools to support decision-making
Develop and maintain analytical reports and dashboards to track billing metrics, aging, and performance indicators
Conduct quality reviews of billing documents and transactions to identify and correct errors prior to invoicing
Execute month-end close procedures and reconciliations in accordance with established timelines and company standards
Assist with AHDoc financial reports and supporting schedules, ensuring data integrity and compliance with reporting requirements
Assist with month-end closing reports, analysis, and documentation for management review and financial statement support
Gather, organize, and maintain supporting documentation and reconciliations for audit and financial reporting purposes
Monitor accounts receivable aging reports and perform follow-up activities on outstanding customer invoices
Resolve escalated billing inquiries and customer issues in a professional and timely manner
Coordinate with Sales, Customer Service, and Accounting departments to address customer billing concerns and contract-related questions
Ensure compliance with all company billing policies, procedures, and contractual billing terms and requirements
Maintain comprehensive audit trails and detailed documentation of all billing activities to support internal and external audits
Support audit activities by providing requested documentation, reconciliations, and explanations in a timely and organized manner
Collaborate with internal audit and external auditors to facilitate audit procedures and respond to audit inquiries
Validate FP&A folders to ensure completeness and accuracy prior to customer invoicing
Support system testing and implementation of new billing features and enhancements, ensuring data integrity during transitions
Troubleshoot system issues and errors, document findings, and escalate to appropriate technical support resources as necessary
Maintain proficiency in billing software, ERP systems, and related technology platforms utilized by the department
Identify opportunities for process improvements and cost efficiencies within billing operations
Assist with the design, documentation, and implementation of improved billing procedures and workflows
Document new procedures and best practices, and serve as a resource to train team members on proper billing processes
Support the Billing Manager with day-to-day operations, reporting, and special projects as needed

Benefits

Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Paid vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $1,000 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster inclusion
Wellness and fitness programs through our providers