Senior Benefits Specialist

AMN Healthcare•Dallas, TX

9d•Hybrid

About The Position

The Senior Specialist, Benefits & Wellness supports the administration, coordination, and ongoing management of employee benefits and wellness programs. This role serves as a key resource for employees and internal stakeholders by providing guidance on benefit plans, eligibility, enrollments, and related processes while ensuring compliance with applicable federal, state, and company policies. The Senior Specialist partners with benefits vendors, third-party administrators, payroll, and Human Resources teams to maintain accurate benefits data, resolve employee inquiries, and support the delivery of a positive employee benefits experience.

Requirements

Associate's Degree and 2–5 years of relevant experience OR High School Diploma/GED and 4–7 years of relevant experience
Experience supporting employee benefits administration in a corporate environment
Experience responding to employee benefit inquiries and resolving benefit-related issues
Experience maintaining employee data within HRIS, benefits, or payroll systems
Experience working with benefits vendors, carriers, or third-party administrators
Experience auditing data and resolving discrepancies
Benefits Administration
Employee Benefits & Wellness Programs
HRIS & Benefits Systems
Data Integrity & Auditing
Vendor Management
Employee Relations & Customer Service
Regulatory Compliance
Reporting & Analysis
Attention to Detail
Confidential Data Management

Nice To Haves

Experience with health and welfare, wellness, retirement, or leave administration programs
Experience supporting annual enrollment processes
Experience with HRIS platforms, benefits administration systems, or payroll systems
Professional certification such as CEBS, SHRM, or related HR certification

Responsibilities

Administer employee benefits programs, including health, welfare, retirement, and wellness plans
Respond to employee inquiries regarding benefits eligibility, enrollments, life events, payroll deductions, and plan provisions
Support employee benefit enrollment activities and ongoing benefit changes
Ensure benefits transactions are processed accurately and in a timely manner
Maintain accurate employee benefits data within HRIS and benefits administration systems
Audit and validate data between internal systems and third-party vendors to ensure data integrity
Research, identify, and resolve data discrepancies and enrollment issues
Ensure compliance with applicable benefits regulations, company policies, and documentation requirements
Partner with benefits carriers, brokers, and third-party administrators to resolve employee and system issues
Escalate and monitor benefit-related concerns through resolution
Maintain benefits communications, forms, reports, and plan documentation
Support benefits projects, annual enrollment activities, and program enhancements
Prepare benefit-related reports and audits as needed
Monitor benefit trends and identify opportunities to improve processes and employee experience
Assist with reporting and data requests for Human Resources and leadership teams