Senior Benefits Administration Services Analyst

Conduent HR Services, LLC•Florham Park, NJ

8d•$80,000 - $90,000

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Requirements

Advanced Excel skills are required.
Have formal education and 4 plus years of relevant expertise in Defined Benefits.
Have the ability to complete work with minimal supervision.
Project Management skills
3 years of SQL query execution & development
Familiarity with project life cycle and project management

Responsibilities

Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership.
Researching and responding to client and participant escalated issues. (Such as eligibility, data, service delivery, etc.)
Triaging intermediate system issues to confirm adherence to requirements.
Performing peer review on work completed by other team members.
Interfacing with external client contacts to scope change work.
Review and maintain Business Requirements, Administrative Guides and Process documents, making updates and obtaining client signoffs as needed.
Identifying system and processing enhancements to improve process efficiency.
Mentoring and coaching junior team members.
Performing other duties as assigned and complying with all policies and standards.
Leading change work for the entire project life cycle from Discovery through Go-Live, including project management.
Acting as Subject Matter Expert for client rules & expectations.
Act as steward for Conduent Data Requirements in partnership with Data Management team.