Interviews members for consumer loan and new account requests. Makes sound decisions on member requests inside approval authority. Educates members on features and benefits of products and services. Recommends products and services that meet member needs, including digital solutions. Interviews for and closes consumer loans and HELOCs within granted approval authorities including complex and intricate requests. Interviews and closes requests for refinancing or rewrites of existing loans, approving or denying loans within lending authority and recommending on loans above lending authority. Utilizes automated underwriting and approval software to guide lending decisions. Maintains sufficient knowledge to assist with other types of loan applications. Performs member transactions and assists with greeting members and directing them to the proper employee or technology solution. Performs collections on problem loans. Processes and utilizes automated new account applications for individual members, trusts, estates, IRA’s and UTTMA accounts including checking applications and interviewing applicants in order to obtain all necessary information to complete the CIP file. Consults with members to educate them on features and benefits of products and services. Recommends products and services based on member financial needs. Serves members in multiple channels including in branch, online and over the phone. Enhances member relationships through follow-up activities to include outbound calls. Creates a remarkable member experience by responding and providing resolutions to member requests with expertise. Performs opening and/or closing duties for the branch. Makes referrals to appropriate departments. Serves as a leader and shares knowledge in order to train Banking Consultant III’s and is a resource for questions. Contributes to the mission and visibility of Magnifi Financial by actively participating in community relations efforts.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED