Senior B2B Warehouse Lead

Lovehoney Group • Atlanta, GA

20d

About The Position

Lovehoney Group is hiring a Senior B2B Warehouse Lead to drive warehouse performance, with a focus on the quality and accuracy of outbound B2B customer orders. The role partners directly with the Warehouse Assistant Manager and also supports inventory accuracy, process efficiency, team performance, inbound operations, stock management, and the training and development of warehouse colleagues. The position works primarily on the 10am–6pm shift.

The successful candidate will ensure B2B orders meet packaging, labelling, routing, and customer requirements before dispatch; process shipments through customer portals; support inventory and day-to-day warehouse operations; and help maintain company and site standards, including a clean, organised, and safe working environment in line with OSHA requirements.

Lovehoney Group is a sexual wellbeing company with more than 800 employees across 11 global offices. The company describes its workplace as welcoming and collaborative, and states that it is an equal opportunities employer.

Requirements

• At least 3 years of experience in a stock-based or B2B warehouse environment, with prior experience in warehouse, distribution, or fulfilment operations.
• Experience using WMS/ERP systems.
• Strong attention to detail and a methodical, organised approach, with the ability to maintain accuracy in a fast-paced, performance-driven environment.
• Excellent literacy, numeracy, and communication skills.
• Ability to prioritise competing deadlines and work effectively with colleagues, customers, drivers, and carriers.
• Reliable and punctual, with a proactive, professional, and calm approach to work.
• Willingness to support training, flexible hours, overtime, and weekends during peak periods.

Nice To Haves

• NetSuite experience.
• Experience with retailer compliance requirements or B2B shipping processes.

Responsibilities

• Oversee the quality and accuracy of outbound B2B customer orders, ensuring packaging, labelling, routing, and customer requirements are met before dispatch.
• Process B2B shipments through customer portals, upload required documentation and tracking information, and resolve order or stock issues with relevant teams.
• Support inventory operations, including bin management, stock consolidation, cycle counts, stock takes, inbound deliveries, system booking, putaway, and internal transfer orders.
• Support day-to-day warehouse operations, including operational reporting, productivity tracking, driver and carrier coordination, safe loading and unloading, and key holding when required.
• Guide and train warehouse colleagues and lead by example on company and site standards.
• Support a clean, organised, and safe working environment in line with OSHA requirements.

Benefits

• Comprehensive healthcare coverage, including medical, dental, and life insurance benefits.
• 50% discount on Lovehoney products.
• Opportunity to participate in the annual bonus plan.
• Paid time off, sick leave, and floating holidays.
• Tailored career development opportunities, including structured training programmes and regular feedback cycles.
• Complimentary 1Password Family account.
• Welcoming and collaborative workplace culture with regular team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed