Senior Automation Product Specialist

REXEL•Richmond, VA

About The Position

The Senior Automation Product Specialist supports Outside Sales in driving sales of automation products and solutions to customers. The role requires understanding product and solution features and benefits, providing product knowledge, and responding to customer inquiries. The specialist builds customer relationships, identifies needs, and recommends suitable products and solutions. The position provides technical support to internal and external customers through onsite visits, phone, and email; assists Sales and Branch teams with quoting, order entry, and expediting; and develops and delivers technical and commercial training. It also supports customer projects through the sales cycle, works with Purchasing on inventory and obsolescence concerns, and mentors junior team members. The role is based with the Mayer Team in Richmond, Virginia, and includes frequent travel to offsite locations.

Requirements

10 or more years of experience.
Electrical distribution industry or related experience.
Valid driver's license.
High school diploma or GED.
Intermediate or advanced computer skills, specifically with Excel, Outlook, and Word.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
Ability to maintain effective interpersonal relations, including tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude of goodwill when working or traveling for the company.
Ability to develop and present specialized instruction concerning high-tech equipment in the assigned area of responsibility.

Nice To Haves

Four-year bachelor's degree.

Responsibilities

Meet or exceed sales goals for the assigned technology offer.
Lead and support sales efforts with key targets, customers, and opportunities in the assigned product and/or area or region.
Provide technical support to internal and external customers through onsite visits, phone, and email, including troubleshooting products, locating technical documentation and specifications, product selection, and other requested activities.
Establish relationships with Sales and customers to better understand sales potential.
Work with Sales to establish joint strategies and activities.
Provide expert product knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting.
Create and present technical and commercial training for internal and external customers.
Describe or demonstrate products to customers.
Acquire, use, and continuously develop personal technical knowledge.
Provide oral or written quotations, proposals, or estimates covering prices, scope of work, terms, and delivery.
Work with prospective customers to move projects through the sales cycle to conclusion.
Prepare for sales calls and customer events.
Work with Purchasing on appropriate inventory of high-tech products and identify potential obsolescence problems.
Mentor and coach junior-level team members.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance.
Life insurance.
Short-term and long-term disability insurance.
401(k) with employer match.
Paid vacation and sick time.
Paid company holidays and flexible personal days.
Tuition reimbursement.
Health and wellness programs.
Flexible spending accounts.
Health savings accounts.
Commuter transit benefits.
Optional insurance, including pet insurance, legal assistance, critical illness, and home and auto insurance.
Employee discount programs.
Professional training and development programs.
Career advancement opportunities.