Senior Auditor – Audit, Global Servicing

American Express•New York, NY

6d•Hybrid

About The Position

American Express’ Internal Audit Group (IAG) is a worldwide function with more than 300 team members and offices in nine countries. Its mission is to protect and enhance organizational value through independent, objective, risk-based assurance and advisory services, and to influence how the company manages risk. IAG’s professionals bring experience in areas including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Audit teams align to key risk areas and business units, while the Professional Practices group manages audit operations, quality and standards, regulatory relations, reporting, training, professional development, and internal capabilities and technologies. The Senior Auditor will help advance and grow audit coverage across the Global Servicing business function. This hybrid role is located in the New York office. The position executes Global Servicing audits and business monitoring, supports remediation of regulatory action plan validations, and may also support the Conduct, Internal Fraud, and Insider Risk team as needed. The ideal candidate has strong problem-solving skills, attention to detail, and the ability to communicate audit issues and results effectively.

Requirements

At least 3 years of audit experience.
Prior experience working at a Big Four firm or a G-SIB.
Strong written and verbal communication skills, with the ability to deliver quality work.
Ability to work independently, within a team, and across teams in a fast-paced environment while managing competing priorities and driving business results.
Ability to apply creative thinking and learn to break down problems and solve them using data analysis, process knowledge, risk and control knowledge, and experience to reach risk-based conclusions and decisions.
Developing knowledge and experience applying control theory and professional auditing practices throughout the audit lifecycle.
Developing understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implications.
Eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Nice To Haves

Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems or technology, and scorecards or dashboards.
Interest in working with data, interpreting results, and analytic best practices, along with experience using data analytics tools and data visualization.
Relevant professional certification, such as CPA, CIA, or CISA.

Responsibilities

Participate as a key team member on audit projects, independently owning tasks such as documenting processes under review, developing workpapers, and executing audit tests in accordance with policies and procedures.
Assist Senior Managers and Managers with assigned audit tasks throughout the audit lifecycle, following Internal Audit procedures, internal policies and standards, and regulatory expectations.
Maintain audit proficiency through ongoing professional development, including data analytics literacy, technology, and banking best practices.
Review prior audit results and relevant business monitoring materials to support audit planning.
Participate in walkthroughs, ask thoughtful questions, and apply effective challenge and critical thinking.
Execute process, governance, oversight, and other audit tests; document results to evaluate control design and effectiveness.
Draft workpapers using automated workpapers and other department and company tools.
Identify and escalate issues during testing and audit execution, and draft audit issue documentation.
Develop an understanding of American Express’ business model, products, services, and organizational units.
Document and evaluate audit observations and findings; support routine client status meetings, audit requests, and administrative tasks.
Understand the impact and sustainability of corrective actions and Management Action Plans (MAPs), and execute MAP validations.
Communicate task status, roadblocks, challenges, and potential solutions to Senior Managers, Managers, and leadership as appropriate.
Work proactively and take initiative on next steps.
Guide staff auditors and review their work, providing feedback as appropriate.
Learn to draft test steps, audit findings, and audit reports, and prepare drafts as needed with guidance.