Senior Auditor – Audit, Global Servicing

American Express•New York, NY

1d•$78,000 - $124,750•Hybrid

About The Position

The Internal Audit Group (IAG) at American Express is a worldwide function with more than 300 team members and offices in nine countries. Its mission is to protect and enhance organizational value through independent, objective, risk-based assurance and advisory services, and to influence how the company manages risk. The group includes professionals with varied backgrounds and teams aligned to key risk areas and business units, alongside a Professional Practices group overseeing audit operations, quality, standards, regulatory relations, reporting, training, professional development, and internal capabilities and technologies. The Senior Auditor – Audit, Global Servicing will help advance and grow audit coverage across the Global Servicing business function. In this hybrid role based in the New York office, the auditor will execute Global Servicing audits and business monitoring, support remediation of regulatory action plan validations, and provide support to the Conduct, Internal Fraud, and Insider Risk team as needed. The role calls for strong problem-solving skills, attention to detail, and effective communication of audit issues and results. The Senior Auditor participates in audit projects and independently owns assigned tasks, including documenting processes, preparing workpapers, and executing audit tests. The role supports audit planning and execution across the audit lifecycle, evaluates controls and findings, validates Management Action Plans, communicates progress and challenges, and provides guidance and feedback to staff auditors. The auditor is expected to develop knowledge of American Express’s business, products, services, regulations, control theory, auditing practices, and relevant technology and data considerations. American Express describes its culture as grounded in a 175-year history of innovation, shared values, leadership behaviors, and a commitment to customers, communities, and colleagues. The company states that it provides support for holistic well-being, learning, leadership development, and career growth. Employment eligibility to work in the United States is required; the company will not pursue visa sponsorship for this position.

Requirements

At least 3 years of audit experience.
Prior experience working at a Big Four firm or a G-SIB.
Strong written and verbal communication skills and ability to deliver high-quality work.
Ability to work independently, within a team, and across teams in a fast-paced environment; manage competing priorities and use creative thinking to drive business results.
Ability to break down problems and solve them using data analysis, process knowledge, risk and control knowledge, and experience to reach risk-based conclusions and decisions.
Knowledge and experience applying control theory and professional auditing practices throughout the audit lifecycle.
Understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implications.
Eligibility to work in the United States; American Express will not pursue visa sponsorship.

Nice To Haves

Experience with data analytics tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems or technology, and scorecards or dashboards.
Interest in working with data, interpreting results, and applying analytics best practices; experience with data analytics tools and data visualization.
Relevant professional certifications such as CPA, CIA, or CISA.

Responsibilities

Participate as a key member of audit projects and independently own tasks such as documenting processes, developing workpapers, and executing audit tests in accordance with policies and procedures.
Assist Senior Managers and Managers with assigned audit tasks throughout the audit lifecycle, following Internal Audit procedures, company policies and standards, and regulatory expectations.
Maintain audit proficiency through ongoing professional development, including data analytics literacy, technology, and banking best practices.
Review prior audit results and business monitoring materials to support audit planning; participate in walkthroughs by asking thoughtful questions and applying effective challenge and critical thinking.
Execute process, governance, and oversight audit tests; document results and assess control design and effectiveness using automated workpapers and other department and company tools.
Identify and escalate issues during testing and audit execution, and draft audit issue documentation.
Develop an understanding of American Express’s business model, products, services, and organizational units.
Document and evaluate audit observations and findings; support client status meetings, audit requests, and administrative tasks.
Understand the impact and sustainability of corrective actions and Management Action Plans, and execute MAP validations.
Communicate task status, roadblocks, challenges, and potential solutions to Senior Managers, Managers, and leadership as appropriate.
Work proactively and take initiative on next steps.
Provide guidance to staff auditors and review their work and provide feedback as appropriate.
Learn to draft test steps, audit findings, and audit reports, and prepare drafts as needed with guidance.

Benefits

Competitive base salaries.
Bonus incentives.
6% company match on retirement savings plan.
Free financial coaching and financial well-being support.
Comprehensive medical, dental, vision, life insurance, and disability benefits.
Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy.
Free access to global onsite wellness centers staffed with nurses and doctors, depending on location.
Free and confidential counseling support through the Healthy Minds program.
Career development and training opportunities.