Senior Audio-Visual Technician
About The Position
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the department The Audio-Visual (AV) Services team delivers seamless technology support for executive meetings, events, and conference spaces. The team partners closely with Information Technology (IT) and Facilities to maintain high-performance conferencing environments. Professionals here operate in a fast-paced, service-driven setting, supporting critical business interactions and high-visibility events. Joining this team offers exposure to executive stakeholders and advanced enterprise collaboration technologies.
Requirements
- 5+ years of AV and conferencing support experience.
- Experience supporting executives and critical business meetings.
- Advanced troubleshooting in live event environments.
- Experience operating at a senior support level.
- Proficiency with AV control systems (e.g., Logitech, QSC, Crestron).
- Experience supporting enterprise conference room environments.
- Strong communication and customer service skills.
- Ability to manage stakeholders in high-pressure situations.
Responsibilities
- Provide onsite AV and video conferencing support for meetings.
- Act as an escalation point for complex AV issues.
- Troubleshoot audio, video, and control system problems.
- Coordinate and support live meetings and events.
- Manage Microsoft Teams Rooms and Zoom Rooms systems.
- Perform maintenance and system health checks.
- Partner with IT and Facilities on room technology standards.
- Support large-scale and hybrid events end-to-end.
- Recommend improvements to tools and processes.
Benefits
- Annual discretionary bonus
- 401(k) plan with a generous match
- Recognition rewards
- Competitive healthcare options
- Insurance
- Disability benefits
- Employee stock investment program
- Learning resources
- Career development programs
- Reimbursement for certain education expenses
- Paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
- Motivational wellbeing program
- Three weeks paid time off the first year
- Medical, dental and vision insurance
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
- Employee Stock Investment Program
- Tuition Assistance Program
- Purchase of company funds with no sales charge
- Onsite fitness center and recreation center
- Onsite cafeteria
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
