Senior Association Account Executive

Marriott • Bethesda, MD

6d • $76,000 - $139,200

About The Position

Provides account management support for 40–80 mid-sized association customer accounts that buy locally within the market and are not covered by the Global Sales Office (GSO). Applies strategic account management and team-based selling principles, partnering with the relevant Association Account Directors to understand overall account strategies and execute them in local markets. Builds strategic relationships with local buyers to grow local market share and drive revenue to area hotels. Coordinates outbound business as a value-added service for local buyers.

Requirements

• High school diploma or GED and 2 years of experience in sales and marketing, guest services, front desk, or a related professional area; alternatively, a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no work experience required.

Nice To Haves

• Four-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major.
• Lodging sales experience.
• Account management experience.

Responsibilities

• Implement overall account strategies at local buying locations and verify that local market strategies align with association account goals.
• Manage support for 40–80 mid-sized association customer accounts that buy locally and are not covered by the GSO.
• Retain, expand, and grow account revenue through local account growth, margin management, and sales and marketing initiatives.
• Execute sales deployment strategies that maximize use of available sales resources.
• Leverage corporate and market resources to establish and sustain account strategies and selling solutions at local properties.
• Coordinate and manage outbound business on behalf of local buyers as required.
• Achieve local account revenue and sales goals defined by Market leadership.
• Develop and achieve operating budgets and manage controllable expenses.
• Use methodologies and technical and business knowledge across the market.
• Identify business opportunities and challenges and respond with profitable strategies aligned with overall business direction.
• Increase local penetration of high-potential accounts to optimize demand across brands and meet property needs.
• Use available sales channels to optimize sales revenue.
• Apply strategic account management and team-based selling principles, partnering with Association Account Directors to execute account strategies in the local market.
• Manage local buyer relationships to optimize account reach and share.
• Monitor service delivery across customer touch points, resolve issues promptly, and seek customer satisfaction.
• Advocate for customers by understanding local account needs and opportunities.
• Identify emerging market opportunities and risks, share feedback with stakeholders, and partner on account planning and strategy execution.
• Develop close working relationships with operations to execute strategies at the property level.
• Maintain productive dialogue and exchange of ideas between field and corporate teams.
• Perform other duties as assigned to meet business needs.

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts
• For full-time positions: medical, dental, and vision coverage; health care and dependent care flexible spending accounts; life and disability insurance; accident insurance; adoption expense reimbursements; paid parental leave; and educational assistance.
• For Washington full-time applicants: paid sick leave, PTO accrual, and eligibility for a minimum of 7 holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED