Senior Account Executive

Blackfoot Telephone Cooperative Inc•Bozeman, MT

5h•$160,000 - $200,000

About The Position

Blackfoot Communications connects businesses nationwide through voice, network, and managed telecommunications services, with dedicated account management focused on advising clients on suitable solutions. The Senior Account Executive proposes and sells advanced communications products and services primarily to Enterprise and Mid-Market customers, and manages accounts after the sale to support customer satisfaction. Compensation consists of a base salary plus commission. The role uses a consultative sales approach to identify customer needs, propose solutions, prepare proposals or demonstrations, and close sales. It also involves completing contract documentation, coordinating sales handoffs with internal departments, maintaining customer relationships and CRM records, monitoring telecommunications industry developments, and representing the company at local, industry, and community events. The role is expected to meet or exceed monthly sales quotas.

Requirements

At least 3 years of outside sales experience in complex telecommunications, data, software, hardware, IT, or similar solutions; outside sales experience is preferred.
Ability to sell products and services effectively and meet monthly, quarterly, and annual sales objectives.
Ability to work independently and as part of a team, think analytically, and solve problems.
Ability to communicate effectively and professionally in writing and speaking with customers, coworkers, and business contacts.
Ability to work accurately under deadlines, prioritize multiple assignments, and work in a fast-paced environment.
Ability to provide excellent customer service and maintain confidentiality of company records when required.
Ability to read, analyze, and interpret reports, and gather and report numerical data and produce statistical reports.
Writing skills sufficient to create, edit, proofread, and finalize written materials.
Typing speed of 40 or more words per minute.
Ability to operate office equipment such as a computer, copy machine, fax machine, and multi-line telephone.
May be required to pass product exams at a defined proficiency level regarding product and service offerings.
Must obtain and maintain a valid driver's license, have a good driving record, and be insurable under the Company insurance policy.
Ability to work safely and effectively.
Knowledge of company policies and procedures, current and emerging products and services and their value propositions, general office practices, time management and organization, and marketing and sales principles.

Nice To Haves

Bachelor’s degree in marketing, business/sales, or a related field is preferred but not required.

Responsibilities

Contact and engage Enterprise/Mid-Market and SMB businesses in the service territory to assess their telecommunications needs and propose suitable solutions.
Identify products and services to quote and sell; prepare written proposals and product demonstrations as needed.
Prepare contract documentation and complete sales hand-off packages after a client agrees to purchase.
Coordinate with internal departments to support customer satisfaction with services provided.
Maintain customer relationships through periodic telephone and on-site visits, and inform customers about new products, upgrades, or service changes.
Maintain accurate and current client account and prospect records in the company CRM, including contacts, prospecting details, proposal status, revenue forecasts, and sales funnel history.
Participate in company-sponsored training and stay informed about telecommunications industry developments, competitors, products, and services; share relevant information with the sales team.
Represent the company and its services at local or industry functions and community events, including after-hours events.
Assess accounts strategically to identify applications and future solutions.
Meet or exceed monthly sales quotas as defined by the company.
Perform other duties and responsibilities as required or assigned.