Senior Associate - Strategy & Operations - Insurance
About The Position
DoorDash’s Risk & Insurance team is building insurance capabilities from the ground up. Insurance is a significant cost of revenue, and the team works across insurance, operations, and product development to improve safety, reduce costs, and support long-term growth. The work includes creating programs from early concept through launch and scale in a fast-evolving, zero-to-one environment. The Senior Associate, Insurance Strategy & Operations will drive operational, analytical, and cross-functional work to launch and scale multiple insurance initiatives. The role supports go-to-market execution through experiment management, reporting, vendor and procurement follow-through, and day-to-day program management. The position reports to the Insurance Strategy & Operations lead on the Risk & Insurance team.
Requirements
- At least 4 years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field.
- Strong analytical skills, including experience using SQL to answer business questions or evaluate performance.
- Experience independently managing complex, cross-functional initiatives involving multiple stakeholders and moving parts.
- Clear written and verbal communication skills, with the ability to turn data and ambiguity into structured recommendations.
- Comfort working in a fast-paced environment and balancing executional detail with broader business context.
Responsibilities
- Run high-velocity operational tests and pilots to generate insights and help shape new products and programs from zero to one.
- Partner with Analytics and cross-functional teams to track performance, synthesize learnings, and inform go-to-market decisions.
- Support a portfolio of insurance initiatives as they progress from early concept through launch and scale.
- Coordinate with internal teams and external partners on vendor readiness, procurement follow-through, and operational launch execution.
- Help build processes, reporting, and operating rhythms to support growth, including international expansion.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Equity grants
- Flexible paid time off/vacation for salaried roles
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
