SENIOR ASSOCIATE - Administrative
About The Position
MBI, Inc. is hiring a Senior Associate for its Torrington, Connecticut fulfillment operation, with a current need for administrative and clerical support. The role is primarily office-based, while also involving collaboration across the fulfillment center and occasional assistance on the floor or in other departments. The operation receives, inspects, warehouses, packages, and ships products directly to customers. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime during peak season. Starting pay is $20.00 per hour, with a stated full pay range of $20.00–$24.00 per hour. MBI describes its workplace as inclusive and team-oriented, with opportunities to rotate across functions, develop new skills, and pursue advancement. The company states it has operated for over 50 years and has not had a layoff at its fulfillment or customer service facilities.
Requirements
- Ability to handle multiple tasks simultaneously, including tasks of varying complexity.
- Ability to work collaboratively within a team and across multiple areas of the fulfillment center.
- Strong organizational skills.
- Adaptability when priorities change.
- High school diploma or GED preferred.
- Capability using computer systems daily, including Outlook, Excel, and Word, and ability to quickly learn applicable order management systems.
- Strong written, email, and verbal communication skills.
- Motivated, energetic, and dedicated to high standards of excellence.
Nice To Haves
- Previous experience handling customer invoices, shipping procedures, and/or customer order workflows.
Responsibilities
- Sort and review production reports.
- Review customer invoice packets for accuracy.
- Combine or kit customer invoices with other documents and envelopes through document batching.
- Use the order management system to check details of customer orders and the programs or products to be shipped.
- Assist on the fulfillment floor with checking in and organizing customer packets.
- Work in other fulfillment departments, such as shipping, packaging, or inspection, as needed.
Benefits
- Competitive starting salaries and steady salary growth.
- Performance-based increase opportunities in the first year.
- Year-end bonuses.
- 18 paid vacation days and paid sick time.
- Paid maternity and paternity leave.
- 12½ paid holidays.
- Medical, dental, vision, life, and disability coverage beginning on Day 1.
- Automatic enrollment for full-time associates in a profit-sharing plan.
- 401(k) options and periodic retirement counseling.
- Opportunities to develop new skills and advance internally.
- Regularly scheduled company events and lunch provided every Friday.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
