SENIOR ASSOCIATE - Administrative

MBI•Torrington, CT

11d•Onsite

About The Position

MBI, Inc. is hiring a Senior Associate for its Torrington, Connecticut fulfillment operation. The operation receives, inspects, warehouses, packages, and ships products directly to customers. This role primarily provides administrative and clerical support in an office environment while working cross-functionally across fulfillment areas. The position may also provide floor support and be assigned to departments such as shipping, packaging, and inspection as needed. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime during peak season. Starting pay is $20.00 per hour, with a stated range of $20.00 to $24.00 per hour. MBI describes competitive starting salaries, performance-based increase opportunities during the first year, year-end bonuses, paid time off, benefits, retirement plans, opportunities to develop skills and advance, a team environment, and workplace events.

Requirements

High school diploma or GED preferred.
Ability to use computer systems daily, including Outlook, Excel, and Word.
Ability to learn applicable order management systems quickly.
Strong written, email, and verbal communication skills.
Ability to handle multiple tasks simultaneously, including tasks of varying complexity.
Ability to work collaboratively with a team and across multiple areas of the fulfillment center.
Strong organizational skills.
Adaptability to changing priorities.
Motivated, energetic, and dedicated to high standards of excellence.

Nice To Haves

Previous experience handling customer invoices, shipping procedures, or customer order workflows.

Responsibilities

Sort and review production reports.
Review customer invoice packets for accuracy.
Combine or kit customer invoices with other documents and envelopes through document batching.
Use the order management system to check details of customer orders and the program or product to be shipped.
Assist on the fulfillment floor with checking in and organizing customer packets.
Work in other fulfillment departments, such as shipping, packaging, or inspection, as needed.

Benefits

Competitive starting salaries and steady salary growth, including performance-based increase opportunities in the first year.
Year-end bonuses.
18 paid vacation days.
Paid sick time.
Paid maternity and paternity leave.
12½ paid holidays.
Medical, dental, vision, life, and disability coverage beginning on Day 1.
Automatic enrollment for full-time associates in a profit-sharing plan.
401(k) options.
Periodic retirement counseling.
Opportunities to develop skills and advance through promotion from within.
Regularly scheduled events throughout the year.
Lunch provided every Friday.