Senior Associate - Strategy & Operations - Insurance

DoorDash USA•Boston, MA
•$105,400 - $155,000

About The Position

The Senior Associate, Insurance Strategy & Operations will drive operational, analytical, and cross-functional work to launch and scale multiple insurance initiatives in parallel. The role supports go-to-market execution through experiment management, reporting, vendor and procurement follow-through, and day-to-day program management, translating insights into product adoption and business impact. The position reports to the Insurance Strategy & Operations lead on the Risk & Insurance team. The Risk & Insurance team is building insurance capabilities for DoorDash, partnering across insurance, operations, and product development to improve safety, reduce costs, and support long-term growth. The work spans new programs from early concept through launch and scale, including in a fast-evolving, zero-to-one environment and potentially supporting international expansion.

Requirements

  • At least 4 years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field.
  • Strong analytical skills, including experience using SQL to answer business questions or evaluate performance.
  • Experience independently managing complex cross-functional initiatives with multiple stakeholders and moving parts.
  • Clear written and verbal communication skills, with the ability to turn data and ambiguity into structured recommendations.
  • Comfort operating in a fast-paced environment and balancing executional detail with broader business context.

Responsibilities

  • Run high-velocity operational tests and pilots to generate insights and help shape new products and programs from zero to one.
  • Partner with Analytics and cross-functional teams to track performance, synthesize learnings, and inform go-to-market decisions.
  • Support execution across multiple insurance initiatives as they move from early concept through launch and scale.
  • Coordinate with internal teams and external partners on vendor readiness, procurement follow-through, and operational launch execution.
  • Help build processes, reporting, and operating rhythms to support growth, including international expansion.
  • Manage complex cross-functional initiatives with multiple stakeholders and moving parts.

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Equity grants
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 11 paid holidays
  • Disability insurance
  • Basic life insurance
  • Family-forming assistance
  • Mental health program
  • Flexible paid time off/vacation for salaried roles
  • 80 hours of paid sick time per year for salaried roles
  • Vacation accrual for hourly roles
  • Paid sick time accrual for hourly roles
  • Wellness expense reimbursement
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