Senior Associate, Sales Strategy & Operations, Commercial Operations
About The Position
The Commercial Operations team is part of the Sales Strategy and Operations organization and plays a unique role in accelerating deal velocity while maintaining deal accuracy and compliance. We partner closely with sales across all lines of businesses to help close deals faster, more efficiently, and accurately. As part of the Commercial Operations team, the Senior Associate will have the opportunity to define, operationalize, measure, and scale the future state of how our team partners with and deliver impact to sales. As a Senior Associate on the Commercial Operations team, you will play a critical role driving the current and future state success of our team and the sales business. In this role, help build and execute our team strategy, own team capacity planning, be the subject matter expert on our data, generate deep insights and recommendations on how to improve deal velocity and accuracy, and own the delivery of projects and programs that impact sales across all lines of businesses.
Requirements
- Bachelor’s degree or higher
- 3+ years of experience in management consulting, tech, strategy, business operations or related experience; high-growth or experience in a technology company preferred
- Ability to deeply understand complex processes and produce end to end documentation and processes and workflows (Lucidchart, Google Slides, etc, or similar process mapping tooling)
- Versatile problem solver who takes a structured approach in identify, sizing, and solving problems through strong project/program management capabilities
- Ability to manually extract data from disparate sources leveraging CRM reporting, SQL, AI (e.g. ChatGPT, Claude + Snowflake Integrations)
- Analyze data sets to generate insight, conduct sizing of estimated impact of current and future states, and can build data models to estimate future work
Responsibilities
- Analyze data through CRM reports, SQL, spreadsheets, and AI (e.g. Claude, Chat GPT) to convert data into insights into action
- Conduct deep dives to products recommendations, define and quantify problem statements, and take a structured approach to solving problems
- Build strong relationships with a wide array of partners and stakeholders and help connect dots between teams and influence decision making
- Get things done to deliver impact through scrappy and/or structured methodologies
- Communicate the right things to the right people at the right level and the right time
- Help build and execute our team strategy
- Own team capacity planning
- Be the subject matter expert on our data
- Generate deep insights and recommendations on how to improve deal velocity and accuracy
- Own the delivery of projects and programs that impact sales across all lines of businesses
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
