Senior Associate, Sales Strategy & Operations
About The Position
Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. We are looking for a Senior Associate in Sales Strategy and Operations to 1. Develop strategic plans to accelerate our acquisition of US restaurants at scale, 2. Leverage data tools (e.g. SQL, Tableau) and CRM systems (e.g. Salesforce) to help enhance sales productivity in targeting and closing the most valuable merchants. You’ll partner closely with our sales, selection, operations, product, and analytics teams to build the foundation for success. Within this job posting, we’re hiring for roles on the following team(s): Core and Vendor Sales S&O: We are looking for a Senior Associate to build and execute the Sales strategy for US Pre-Sales Rx. You will work closely with internal stakeholders (Sales, Marketing, GTMT, Product, Finance, and more!) to acquire, retain and grow Merchants at scale. You will report into the Senior Manager of Pre-Sales S&O. This will include developing go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them. You’re excited about this role because you’ll… Build – develop and drive the future of US Pre-Sales Restaurant Acquisition Experiment – scope tests and experiments on everything from adoption to optimization Implement – drive tactical day to day operations and implement efficient improvements to optimize business impact Influence – work with our Merchant, Product, Engineering, Operations and Sales teams to scale business impact
Requirements
- 2+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
- Strong cross functional business experience, project management, and communication skills
- Comfortable working with large data sets + modeling in Excel / Google Sheets
- Advanced proficiency in SQL
- Well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems
- Willing to roll up their sleeves and flex up or down as needed - “humble doer”
- A Bachelor’s degree or higher
- Think in systems, not features
- Treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed
- AI-native operating environment where you are expected to build, test, and iterate continuously
Responsibilities
- Develop strategic plans to accelerate our acquisition of US restaurants at scale
- Leverage data tools (e.g. SQL, Tableau) and CRM systems (e.g. Salesforce) to help enhance sales productivity in targeting and closing the most valuable merchants
- Develop go-to-market playbooks
- Revenue optimization
- Strategic plans to enhance productivity
- Process redesign
- Product roadmap and launches
- Resource allocation
- Pipeline analytics
- Build and drive the future of US Pre-Sales Restaurant Acquisition
- Scope tests and experiments on everything from adoption to optimization
- Drive tactical day to day operations and implement efficient improvements to optimize business impact
- Work with our Merchant, Product, Engineering, Operations and Sales teams to scale business impact
- Map complex operational workflows
- Diagnose data gaps
- Architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment
- Build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation
- 80 hours of paid sick time per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
