Senior Associate, Sales Operations & Enablement

BMO•Toronto, ON

6d•CA$61,600 - CA$113,900•Hybrid

About The Position

We are seeking a highly organized, detail-oriented, and proactive Senior Associate, Sales Operations & Enablement to support our Inside Sales organization across four offices. This role will be a critical partner to Sales Leadership, driving operational efficiency, enabling team success, and ensuring seamless execution of key processes and initiatives. Based in Toronto (4 days in office), this role requires a strong blend of analytical capability, process optimization, cross-functional collaboration, and communication skills.

Requirements

Strong proficiency in Excel, PowerPoint, Word, and Salesforce (advanced Excel skills preferred)
Excellent organizational and project management skills with the ability to manage multiple priorities
Strong analytical mindset with attention to detail and problem-solving abilities
Exceptional communication skills (written and verbal)
Ability to work independently while collaborating across teams and functions
Comfortable operating in a fast-paced, evolving environment

Nice To Haves

Experience supporting sales teams, sales operations, or enablement functions is preferred

Responsibilities

Lead expense management processes for the Inside Sales team, including tracking, reporting, and optimization
Identify and implement process improvements to enhance team efficiency and scalability
Conduct regular audits across the Inside Sales team to ensure compliance, accuracy, and consistency
Develop and maintain standardized processes, documentation, and best practices
Support onboarding and training for new sales systems and tools (e.g., Salesforce)
Lead onboarding process optimization and execution for new hires
Deliver training sessions on systems, processes, and tools
Partner with Marketing and Product Teams to support broader initiatives and adoption
Build and maintain sales performance dashboards and reporting (Excel, Salesforce, PowerBI)
Provide insights and analysis to Sales Leadership to support decision-making
Ensure data integrity and consistency across reporting tools
Draft and manage internal communications to support alignment and engagement
Act as a central resource for the Inside Sales team, ensuring access to tools, resources, and information
Liaise with internal stakeholders across BMO GAM (e.g., HR, Finance, Technology, Marketing)
Support hiring processes including coordination, execution, tracking and candidate experience
Help organize and maintain centralized resources and documentation for team efficiency