Senior Associate, Product Management - Authorization Gateway Team

Capital One•Chicago, IL

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. The Authorization Gateway (Auth GW) is Capital One’s front door to the world of payments. When customers use their cards, an authorization request is sent through a complex web of systems and technologies. This request changes hands multiple times between payment industry players like issuers, networks, and merchant acquiring banks. With the Auth GW, Capital One is able to both ingest authorizations from networks or directly connect to a merchant’s point of sale, circumventing other players and vertically integrating more deeply into the payments stack. As the Product Owner of the Authorization Gateway, you are responsible for planning and delivering on the vision, strategy, and roadmap of the platform. Day-to-day, you will split your time between one of our sprint teams and our platform’s customers within the broader business. You will own the roadmap and our platform’s product delivery. You will work with our engineering teams to deliver work flawlessly, and you will work with our customers to make sure that work aligns deeply with their business priorities. You will embrace a customer-centric approach to drive value to our platform’s internal and external users.

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Nice To Haves

Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
Intellectually Curious
Communicator & Influencer
Do-er
Passionate & Customer Focus
Learner
Team Player

Responsibilities

Craft and deliver an ongoing product roadmap that furthers the platforms long-term goals and priorities
Direct, prioritize, and troubleshoot product work across development teams, with a focus on technological problem solving and team engagement
Manage a diverse set of business stakeholders to generate buy-in, momentum, and excitement for the platform
Ensure flawless execution and iterative value delivery with your engineering teams
Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Conduct research and develop features that utilize new and evolving technology
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
Actively participate in horizontal forums, harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert