Senior Associate, Marketing Operations

SC Johnson•San Francisco, CA

3d•Hybrid

About The Position

The Marketing Operations Coordinator is a vital hub within the SC Johnson Lifestyle Brands team—connecting Marketing, Creative, Sales, and Operations to bring ideas to life with precision and speed. Based in San Francisco and reporting to the Director of Marketing Operations, this role plays a critical part in driving alignment, fueling momentum, and ensuring flawless execution across a dynamic portfolio of initiatives. From packaging innovation to digital and in-store experiences, this individual orchestrates workflows, keeps cross-functional teams in sync, and maintains clear visibility across timelines, milestones, and deliverables. With a strong eye for detail and a passion for organization, they enable teams to move faster, smarter, and more collaboratively. This is an exciting opportunity for someone who thrives at the intersection of creativity and execution—bringing structure to complexity, elevating team performance, and helping deliver impactful brand experiences that resonate with consumers at every touchpoint.

Requirements

Bachelor’s degree in marketing, communications, or related field
2+ years of experience in marketing, brand management, or creative project management within an agency or in-house creative environment
Must be authorized to work in the United States now and in the future without sponsorship

Nice To Haves

Strong organizational and time management skills with attention to detail
Ability to manage multiple projects and deadlines simultaneously
Clear and effective communication skills across different teams
Familiarity with project management or workflow tools (Monday, Asana, Workfront)
Cross-functional collaboration
Communication & follow-through
Problem-solving mindset
Adaptability in a fast-paced environment

Responsibilities

Support Creative Operations Managers in the tracking of marketing and packaging initiatives across brands and channels. This includes building project plans, developing timelines + milestones, resourcing, meeting coordination, communication with cross-functional teams, and asset delivery.
Hands-on creative project manager for packaging artwork updates due to legal, R&D, and/or regulatory requirements and product extensions.
Hands-on creative project manager for digital marketing communications, such as DTC, ecommerce and email that is produced by in-house Creative Studio.
Liaise with Creative Ops managers, Sales, and Project Managers (PMO) in the development of sales samples and packaging comps.
Own packaging content intake form (copy deck) for assigned projects. Includes the development of the copy deck document, cross-functional distribution, tracking, follow-up, and hand-off to production artist.
Leverage project management tools to develop project plans, timelines, and set tasks for designers, copywriters, and production artist teams.
Actively participate in weekly project status meeting with the in-house Creative Studio team. Communicate project risks and delays in a timely manner.
Support Marketing Operations team in the management and maintenance of the centralized Marketing Operations calendar – tracking the development of innovation, packaging design, sales deliverables, and go-to-market launch initiatives.
Liaise with Marketing and Sales functional owners to ensure accuracy in key milestones.
Flag when initiatives are at risk or off track and escalate critical issues to Marketing Ops Director.
Support the development and refinement of tracking tools, dashboards, and reporting frameworks.
Drive consistency in status reporting across brands and teams.
Identify opportunities to improve cross-functional workflows and communication.