Senior Associate, Learning (Differential Investment Programs)

Capital One • McLean, VA

5d • Onsite

About The Position

As a Senior Associate, Differential Investment Programs, you will be at the forefront of executing development programs for high-potential leaders across the enterprise. You will work closely with program leads, business partners, and HR business partners to deliver world-class learning experiences and development strategies. Your role is to bridge the gap between strategy and execution. You will own the day-to-day lifecycle of impactful programs, ensuring every touchpoint is high-quality, associate-centric, and aligned with Capital One’s mission and values. The ideal candidate for this role is... Results-oriented and driven by impact, constantly tracking and measuring program effectiveness to ensure the delivery of tangible value. Proactive and autonomous, acting as a self-starter who anticipates logistical hurdles and builds solutions before they impact the learner experience. A strong communicator who crafts compelling narratives and clear messaging to ensure participants and stakeholders stay informed and inspired. Collaborative by nature, thriving in a team environment and building strong partnerships with HR colleagues, external vendors, and business leaders. Resourceful when breaking down complex logistics and designing creative, scalable processes to keep programs running smoothly.

Requirements

• High School Diploma, GED or equivalent certification.
• At least 2 years of experience in Learning and Development, Human Resources, or Project Management.

Nice To Haves

• Experience navigating organizational networks to identify project stakeholders.
• Experience in change management.
• Experience influencing stakeholders across multiple levels of leadership.
• Experience working independently to meet project deadlines.
• Experience executing multiple projects simultaneously.
• Experience in data analysis, organizational design, or project management.
• Experience in problem solving and interpersonal communication.

Responsibilities

• Support the end-to-end execution and iteration of our flagship development programs.
• Ensure that every cohort is better than the last by leveraging data, fostering deep partnerships, and maintaining a "customer-backed" obsession with the learner journey.
• Support the end-to-end execution and iteration of our Leadership development programs to ensure every cohort is better than the last by leveraging data and fostering deep partnerships.
• Support a continuous improvement loop by conducting comprehensive retros after each cohort and analyzing survey data to implement systemic improvements.
• Manage stakeholder and speaker relationships by acting as the primary liaison for executive speakers to ensure they are briefed and seamlessly integrated into the program.
• Maintain cross-functional synergy by partnering closely with HRBPs and Learning Consultants to align on talent needs.
• Work with the communications teams to ensure program narratives and critical updates are cascaded effectively across the enterprise.
• Maintain budget and data integrity by collaborating with the Operations team to build and track program budgets, manage distribution lists, and renew vendor contracts.

Benefits

• performance based incentive compensation
• cash bonus(es)
• long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED