Senior Associate, International Benefits and Global Mobility
About The Position
Our International Benefits and Global Mobility team in Human Resources is looking for someone who is motivated to support International Benefits administration and Global Mobility projects, programs, and process improvements, including vendor management, global governance, and oversight of benefits policy implementations across Capital One locations outside of the United States. The focus of this role is on governance, administration, and compliance of benefit programs, including audits, risk management, and driving global alignment and process improvement initiatives. The person in this role will perform a variety of functions, including managing associate inquiries for global mobility and identifying/resolving process and system breakdowns, using experience and AI to streamline and document processes, improve system functionality, and ensure an exceptional associate experience.
Requirements
- Associate’s Degree or military experience
- At least 1 year of experience in Human Resources
- At least 1 year of Process or Project Management experience
Nice To Haves
- Bachelor's Degree
- Professional Human Resources Certification (PHR)
- Project Management Certification
- Process Management Certification
- At least 1 year of experience in Benefits Administration
- 2+ year of experience in Project Management
- 2+ year of experience in Process Management
Responsibilities
- Manage HR processes and programs, making decisions related to processes and initiating program/process improvements to mitigate risk and elevate associate experiences.
- Research and execute Benefits programs, identifying improvements and opportunities to elevate associate experiences, internationally.
- Complete project assignments, delegating work to others within the team, managing programs and processes collaboratively, and seeing projects through to completion, including final value on investment analyses.
- Partner with HR Senior Leadership and HR Business Partners regarding International Benefits and Global Mobility processes and programs.
- Prepare slide presentations and conduct data analyses, as needed.
- Serve as a relationship manager for internal partners and external vendors.
- Collaborate with associates across HR, domestically and internationally, and provide consultation to internal associates on HR processes and applications.
- Prepare documentation for global governance and benefits committees.
- Leverage AI to expedite problem-solving, drive process efficiency, and improve associate experiences.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
