Senior Associate, HR Business Partner

Capital One • McLean, VA

3d

About The Position

Capital One’s Commercial HRBP team is hiring a Senior Associate HR Business Partner to support key HR processes within Capital Markets. The role supports HR initiatives across the broader Commercial HRBP teams and plans, monitors, and coordinates processes such as talent management and performance management. The successful candidate will work in a fast-paced environment, navigate ambiguity, manage processes, develop strategies and products, and use data to generate insights and communicate findings. The position combines detailed, tactical work with strategic partnership and relationship-building with clients.

The Senior Associate partners with CML HRBP Leads, Horizontal Strategy and Delivery leaders, Talent and Performance Management Champions, and other Horizontal HR Partners to develop talent strategies, tools, and process improvements and to deliver effective HR experiences. The role uses HR data systems and emerging technologies, including AI and machine learning tools, to support and improve HR processes. It also contributes to reporting and preparation for talent, performance, survey, and promotion activities.

The minimum and maximum full-time annual salaries listed for McLean, Virginia, are $96,500 and $110,100. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive benefits package; eligibility varies by employment status and other factors.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 1 year of experience in Human Resources.
• At least 1 year of experience in Project or Process Management.
• At least 1 year of experience with data management and reporting.
• At least 1 year of experience with Google Slides, Docs, and Sheets.
• Analytical and problem-solving skills, including the ability to translate metrics, research, and trends into insights and recommendations.
• Ability to develop subject-matter expertise in HR programs and processes.
• Strong organizational skills and follow-through.
• Meticulous attention to detail.
• Strong verbal and written communication and storytelling skills.
• Ability to work with limited supervision and proactively customize deliverables within a framework while understanding the business.

Nice To Haves

• Bachelor’s degree.
• Professional Human Resources Certification or Project Management Professional Certification.
• 2 or more years of experience in Human Resources.
• 2 or more years of experience in Project or Process Management.
• At least 1 year of client-facing experience, consulting experience, or a combination.
• Strong judgment and ability to balance the needs of the organization, leaders, and associates.

Responsibilities

• Partner with CML HRBP Leads and Horizontal Strategy and Delivery leadership to build talent strategies, products, and tools for business needs and organizational health.
• Use HR data systems, including Workday, People Data Hub, and Talent Development Tool, to support HRBPs.
• Explore, pilot, and integrate emerging technologies, including AI and machine learning tools, to improve HR processes and talent strategies.
• Complete reporting for talent management, performance management, All Associate Survey processes, and other key initiatives.
• Provide data, customized reporting, and automation for requests such as headcount, attrition tracking, and people leadership.
• Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar.
• Prepare All Associate Survey summary materials for business leaders, including analysis of survey themes and insights.
• Prepare for, audit, and manage the semi-annual promotion process.
• Understand process roles, responsibilities, and deadlines to support well-managed HR processes and continuous improvement.
• Develop an understanding of HRBPs and client groups to build process solutions and improvements.
• Partner with CML HRBP Leads and other Horizontal HR Partners to deliver effective HR experiences for associates.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED