Senior Associate, Horizontal HR Business Partner
About The Position
The Strategy & Solutions Delivery Team is hiring a Senior Associate, Horizontal Delivery to support the new Global Payments Human Resource Business Partner team. This role leads and executes core Human Resources processes, maintains a continuous feedback loop with clients to identify process improvements and efficiencies, and plans, monitors, and coordinates logistics for processes such as talent management and performance management activities. The role also supports HR Business Partners and the teams they serve, leads meetings and projects, and guides HRBPs through the integration of Discover onto Capital One systems and processes as they relate to Human Resources.
Requirements
- High school diploma, GED, or equivalent certification.
- At least 2 years of experience in human resources.
- At least 1 year of client-facing experience or consulting experience.
- At least 1 year of experience in project or process management.
Nice To Haves
- Professional Human Resources Certification or Project Management Professional Certification.
Responsibilities
- Analyze and report on talent data for HR Business Partners and their client groups, including building custom data reports as needed to advance talent strategies.
- Manage process communications and create or share templates for local core HR process communications.
- Support client-facing HR Business Partners and their teams with general inquiries and requests, such as updates to remote work arrangements, compensation, promotions, and large-scale organizational changes in Workday or through the HR Help Center.
- Lead weekly Horizontal Delivery meetings, monthly partner meetings, and Performance Management Champion community meetings.
- Partner with Talent and Performance Management Champions to design and execute the annual talent and performance calendar of activities.
- Develop walk-around decks, communications, and training materials to prepare managers and associates; this may include facilitator or train-the-trainer sessions.
- Prepare consolidated summaries for business leaders describing outcomes of talent conversations.
- Review survey data and partner with HR Business Partners to develop insights and summaries.
- Manage project workstreams and/or small-scale projects in support of team goals or business needs.
- Design and maintain an HR calendar of activities and deliverables for clients and HR Business Partners.
- Provide feedback to help drive continuous improvement of programs.
- Ensure alignment with other HR Business Partner teams and Horizontal Delivery teammates.
- Lead HRBPs through Discover integration onto Capital One systems and processes as they relate to Human Resources.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits that support total well-being.
- Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
