Senior Associate, Games Prep & Delivery

LA28 (Web)•Los Angeles, CA

14h•Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. The Senior Associate, Games Prep & Delivery is a key contributor on the People Management team, with a core focus on supporting critical workstreams including but not limited to workforce operations, volunteer programming, workforce systems, workforce integration, Games Time training activities, uniforms, and global mobility work. Reporting to the Sr. Vice President, HR for this vertical, this role will support the Games Prep & Delivery team while working closely with other functional areas across the organization, as well as other key internal and external community partners and other stakeholders, to successfully deliver the Games.

Requirements

Bachelors degree (or equivalent) required, Master’s degree preferred
Familiarity with sports and event planning
Prove ability to manage multiple stakeholders (clients) and build strong cross-functional relationships
Proficiency in Microsoft Office, including Excel and PowerPoint
Strong organizational and project management skills with attention to detail
Strong communication and interpersonal skills, with the ability to present information efficaciously
Minimum 4+ years related experience
Excellent analytical skills; capable of identifying and prioritizing issues and providing creative and pragmatic solutions.
Strong project and time management skills and ability to manage and prioritize changing workloads to meet deadlines.
Consistently able to make sense of complex and sometimes contradictory information to effectively address challenges.
Consistently able to adapt approach and demeanor in real time to match the shifting demands of different situations.
Positive, team-oriented, and collaborative attitude.
High level of personal integrity and professional ethics; ability to maintain confidentiality.

Responsibilities

Assist with the implementation and operationalization of workforce entitlements and planning assumptions
Provide support with workforce transformation and mobilization models
Provide generalized support for Games time workforce planning and programs, including for contractor integration, services, and roll out of new technologies and programs
Assist with and support the content creation and organization of materials for workshops and other critical stakeholder meetings
Where requested, coordinate logistics for volunteer recruitment events, including scheduling, communications, and materials preparation
Support draft program documentation, such as FAQs, role descriptions, and onboarding guides
Track and analyze volunteer data to provide insights on recruitment, engagement, and retention trends
Serve as a point of contact for workforce inquiries, escalating complex questions as needed
Support the development and execution of volunteer recognition initiatives and events
Support delivery of Games Time onboarding programming, including but not limited to hosting onboarding in its entirety and managing the new joiner workflow, if needed
Coordinate logistics for training sessions, including scheduling, participant communications, and materials distribution
Support procurement efforts for securing a Learning Management System (LMS) that is fit for purpose for Games Time
Maintain and update the learning management system (LMS), including uploading course content, tracking attendance, and generating reports
Assist in designing learning content by conducting research, creating visual aids, and formatting presentations or manuals
Collect and organize feedback from training sessions to support program improvement efforts
Monitor and track employee learning progress and certifications, ensuring accurate record-keeping
Provide general administrative support for programs delivered by the Games Prep & Delivery team, including but not limited to organizing and scheduling key meetings, preparing reports and power point decks, acting as proxy for key meetings, and maintaining/managing project trackers
Collaborate on cross-functional projects with enterprise level impact or PEM specific needs
Assist in drafting and distributing internal communications related to People programs, including updates on the volunteer and learning programs
Conduct research and benchmarking to support new initiatives or process improvements
Participate in team meetings, providing updates on assigned projects and sharing insights on program progress.
Identify opportunities to embed training and development into the volunteer program, such as designing role-specific learning paths or onboarding modules
Collaborate with both the Volunteer Program and Training function (for both pre-Games time and Games Time) to align metrics tracking for volunteer training and organizational learning programs.
Contribute to the development of Games‑time workforce training programs by providing input and assisting with the creation of materials for labor partners and contractors
Assist in creating shared resources (e.g., templates, guides) that serve both volunteers and employees participating in learning programs.
Facilitate cross-team communication to ensure that lessons learned from volunteer training can inform broader learning strategies and vice versa.
Act as liaison between international visa candidates, outside counsel, HR Operations, and Games Prep & Delivery to ensure a smooth and seamless international candidate hiring process
Maintain, track, and manage visa updates / programmatic reporting requirements
Support meetings with Federal Government partners and gather / synthesize information and data relevant to their requests
Draft and manage written communications and stakeholder guides for navigating country entry programs before and during the Games, while also tracking program metrics with relevant internal and external stakeholders
Support the development of strategy and operational approach for uniform distribution and workforce accreditation management across the Games time footprint
Support the coordination of workforce needs for specific operational areas, such as transportation, while helping ensure safety and compliance requirements are met
Local travel may be required to support Games time deliverables