Senior Associate, Discovery Solutions

Kroll • New York, NY

2h • $70,000 - $150,000 • Hybrid

About The Position

Kroll is seeking a Senior Associate-level Relativity Technology Specialist to join its Discovery & Analytics Solutions practice. The role configures and supports Relativity environments, standardizes repeatable review workflows, resolves technical issues, and provides extended coverage for U.S. West Coast matters. The successful candidate will help project teams deliver accurate, efficient, and defensible eDiscovery services across multiple concurrent engagements.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Legal Studies, or a related field, or equivalent relevant professional experience.
• Typically 3–5 years of experience in eDiscovery, litigation support, or Relativity administration.
• Strong hands-on experience administering Relativity workspaces and supporting core eDiscovery workflows, including review, analytics, productions, and exports.
• Excellent troubleshooting, documentation, prioritization, and communication skills.
• Ability to support multiple concurrent matters and collaborate effectively with geographically distributed teams.

Nice To Haves

• Relativity Certified Administrator certification or other relevant Relativity certifications are preferred.

Responsibilities

• Configure and administer Relativity workspaces, including users, permissions, layouts, fields, views, searches, batches, coding workflows, and review queues.
• Support technical workflows throughout the eDiscovery lifecycle, including data processing, ingestion, review, analytics, productions, exports, and matter close-out activities.
• Translate project requirements into standardized, repeatable workspace configurations and operating procedures.
• Diagnose and resolve platform, workflow, and user issues; document root causes and resolutions; and escalate complex problems when appropriate.
• Perform and document quality checks for workspace setup, data loads, searches, productions, and deliverables.
• Monitor active workflows, identify potential delays or technical risks, and coordinate timely handoffs across U.S. and global delivery teams.
• Maintain technical documentation, configuration standards, checklists, and reusable templates.
• Provide practical guidance and training to project teams and reviewers on approved Relativity workflows.

Benefits

• Comprehensive medical, dental, and vision plans.
• Generous paid time off (PTO) and paid company holidays.
• Generous parental and family leave.
• Life insurance, short- and long-term disability coverage, and accident protection.
• Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
• 401(k) plans with company matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior