Senior Associate Director, PR

Karsh Hagan + Madden
Remote

About The Position

KH + Madden is an independent marketing agency formed through the strategic partnership of Karsh Hagan and Madden Media. By blending bold creative storytelling with high-performing media, PR, GEO, and data-driven strategy, the agency helps ambitious brands close the gap between how they are seen and how they how they are felt-building genuine connections through moments that move people, brands, and places forward. planners, creating campaigns that don't just reach people-they inspire action. You are a confident representative of KH + Madden in the destination marketing industry-equally comfortable leading a pitch for a multi-million dollar contract as you are pitching a story to a national travel editor. You're an agile thinker who empowers your team to deliver their best work and thrive in a dynamic environment where you own both strategy and results. You're also excited to travel approximately 30% of the time. The Senior Associate Director, PR is a pivotal leadership role responsible for the strategic health and growth of our regional accounts. Reporting directly to the President of Allied Services, you will act as a bridge between high-level agency strategy and regional execution. This is a "player-coach" role designed for a professional who can lead a team to media success while simultaneously driving the business forward through RFP leadership, client retention, and new business development.

Requirements

  • Confident representative of KH + Madden in the destination marketing industry
  • Equally comfortable leading a pitch for a multi-million dollar contract as you are pitching a story to a national travel editor
  • Agile thinker who empowers your team to deliver their best work and thrive in a dynamic environment where you own both strategy and results
  • Excited to travel approximately 30% of the time
  • Experience in leading PR strategy for New Business pitches and RFPs
  • Experience in identifying opportunities for account expansion and new partnerships
  • Experience serving as a senior lead for client relationships
  • Experience in architecting PR strategies
  • Experience in building and nurturing relationships with top-tier journalists and influencers
  • Experience in overseeing crisis communications
  • Experience in mentoring and inspiring a PR team
  • Experience working closely with Creative, Media, and Strategy teams
  • Experience in measuring and reporting on PR success using data
  • Experience in ideating media missions and stunts
  • Awareness of industry trends and cultural moments

Nice To Haves

  • Experience in destination marketing

Responsibilities

  • Lead the PR strategy for New Business pitches and RFPs, crafting compelling narratives that showcase KH + Madden's unique value proposition.
  • Identify opportunities for account expansion and new partnerships within your assigned region.
  • Serve as the senior lead for client relationships, ensuring long-term satisfaction and "moving the needle" on their specific KPIs.
  • Architect magnetic PR strategies that turn travel stories into headlines, stirring up curiosity across media channels.
  • Build and nurture relationships with top-tier journalists and influencers; you are the go-to contact for the region's most critical media moments.
  • Oversee crisis efforts with grace, acting as the calm voice who flips challenges into trust-building moments.
  • Mentor and inspire the PR team, setting a high bar for creativity, accountability, and professional excellence.
  • Work closely with Creative, Media, and Strategy teams to ensure regional campaigns are integrated and unified.
  • Measure and report on PR success using data that matters, helping KH + Madden demonstrate true ROI to our partners.
  • Ideate media missions and stunts that turn destinations into "must-cover" stories.
  • Keep a finger on the pulse of industry trends and cultural moments to ensure KH + Madden's PR machine stays ahead of the curve.

Benefits

  • A direct line to agency leadership and the ability to shape regional PR strategy.
  • A supportive culture that values intelligence, authenticity, and a willingness to learn.
  • Training and challenges designed to expand your leadership and business development skillset.
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