Senior Associate Director, Alumni Networks, Advancement

Boston University•Boston, MA
•$80,000 - $90,000

About The Position

Boston University Advancement is expanding its alumni engagement work through a collaborative, matrixed model. The Senior Associate Director, Alumni Networks is a member of the Alumni Relations team and manages regional volunteer engagement across key domestic and international markets. The role oversees several alumni networks, recruits and trains volunteer leaders, and stewards relationships to strengthen alumni connections with one another and the University. It also supervises the Assistant Director, Alumni Networks and provides best practices for front-line volunteer management. The position develops and oversees regional programming and communications, coordinates with volunteers and University teams, and works with data staff to set engagement metrics and guide resource allocation. It supports volunteer onboarding, recognition, evaluation, and CRM recordkeeping. The role also collaborates with Career Programs, Communications, Strategic Events, and Annual Giving on regional and digital engagement, annual giving, and targeted initiatives such as Giving Day. The Senior Associate Director works with the Managing Director and Alumni Networks colleagues to develop team goals and measurable outcomes.

Responsibilities

  • Organize, manage, and direct regional alumni programming and communications to advance Advancement’s goals.
  • Identify and develop volunteer leaders representative of the alumni body; recruit, train, onboard, and offboard regional volunteers.
  • Maintain regular correspondence with volunteer leaders and steward volunteers appropriately, including recognition and thanks.
  • Work with the data team to develop annual regional alumni engagement metrics and help ensure resources are allocated appropriately.
  • Oversee and attend regional programs and events as needed.
  • Conduct end-of-year program evaluations, including volunteer surveys, to assess alignment with departmental strategic priorities.
  • Coordinate with database administrators and staff to maintain CRM coding, contact reports, updates, and event activity for volunteers and members.
  • Meet with regional volunteer leaders to develop and execute calendars of regional programming, including welcome receptions, Beanpot game watches, Giving Day initiatives, Pride programming, and locally tailored programs as appropriate and within budget.
  • Work with Career Programs teams to cultivate regional alumni interests and support digital-first engagement through Career Programs platforms.
  • Partner with Alumni Networks colleagues and the Communications and Strategic Events teams to coordinate goals and resources for alumni programs.
  • Work with Annual Giving to encourage individual giving, develop the annual-gift pipeline, and support targeted constituent giving programs, including Giving Day.
  • Supervise the Assistant/Associate Director of Alumni Networks in building and maintaining second-tier networks domestically and internationally.
  • Work with the Managing Director and Alumni Networks colleagues to develop team goals with measurable outcomes.
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