Senior Associate, Copywriting & Technical Publications

Carrier•East Syracuse, NY
•$64,500 - $129,500

About The Position

Carrier Global Corporation is seeking a Technical Publications Writer who works independently, analyzes and monitors complex publications, and collaborates cross-functionally to create and maintain technical publications. The role researches and writes publications needed for the sale, installation, service, and operation of Carrier products. It organizes content according to department style and formatting standards and researches product functions and operations using information from Marketing and Engineering. The writer evaluates data, reviews layouts, creates artwork, and checks documents for accuracy.

Requirements

  • Bachelor’s degree.
  • At least 1 year of literature and/or publication experience.
  • At least 1 year of experience with Adobe publications software, FrameMaker and/or InDesign.

Nice To Haves

  • Experience with FrameMaker publishing software.
  • Experience with Adobe Illustrator and Photoshop.
  • Ability to communicate ideas at an appropriate level.
  • Strong proficiency in organizing and editing written material.
  • Ability to coordinate team efforts.
  • Strong analytical skills.
  • In-depth knowledge of electronic publishing and graphics production.
  • Ability to work in a fast-paced environment.
  • Self-direction and organization skills.

Responsibilities

  • Research and write technical publications required for the sale, installation, service, and operation of Carrier products.
  • Organize material according to the department style manual and format standards.
  • Research product functions and operation using information from Marketing and Engineering.
  • Evaluate data, review layouts, create artwork, and review documents for accuracy.
  • Collaborate cross-functionally to create and maintain technical publications.
  • Analyze and monitor complex publications.

Benefits

  • Medical, dental, and vision coverage.
  • Wellness incentives.
  • Retirement benefits.
  • Paid vacation, up to 15 days.
  • Paid sick days, up to 5 days.
  • Paid personal leave, up to 5 days.
  • Paid holidays, up to 13 days.
  • Birth and adoption leave.
  • Parental leave.
  • Family and medical leave.
  • Bereavement leave.
  • Jury duty leave.
  • Military leave.
  • Purchased vacation.
  • Short-term and long-term disability.
  • Life insurance and accidental death and dismemberment coverage.
  • Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
  • Tuition assistance.
  • May be eligible for short-term cash incentives, subject to plan requirements.
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