Technical Publications Specialist 1

Nissan•Smyrna, TN
•Hybrid

About The Position

Nissan is seeking a Technical Publications Specialist 1 to join its team in Smyrna, Tennessee. Technical Publications Editors develop and publish Technical Service Bulletins and campaign materials under the guidance of engineering staff and subject matter experts. The specialist interprets information from subject matter experts and turns it into clear, detailed instructions and information for automotive technicians. Documentation is created or edited using Microsoft and/or Adobe software, then published to ASIST using Nissan-developed software. The role works with engineers, technicians, and other stakeholders to draft, review, revise, and approve repair-procedure bulletins. It also includes writing TechTalk articles, maintaining databases, and performing administrative duties. The position is full-time and hybrid. Infrequent day and overnight travel is required. Associate’s degree is preferred, or four additional years of equivalent experience may be substituted, in addition to the experience required for the role.

Requirements

  • Thorough understanding of automotive technology, particularly vehicle service and repair.
  • Ability to translate engineering-level instructions into technical publications that typical service technicians can understand.
  • Two or more years of automotive technician experience.
  • Technical writing or editorial experience, plus one or more years of directly related professional-level experience.
  • Excellent PC skills and proficiency with Word, Excel, Acrobat, and Photoshop.
  • Aptitude for learning new computer systems to increase efficiency.
  • Associate’s degree preferred, or four additional years of equivalent experience; substituted experience is in addition to the experience required for the role.
  • Must be legally authorized to work in the United States and provide proof of employment eligibility at hire.
  • Successful completion of drug and background screenings is required.

Nice To Haves

  • ASE Certification.
  • Strong writing and communication skills.
  • Familiarity with Microsoft Copilot.
  • Good analytical skills and hands-on technical skills.

Responsibilities

  • Coordinate with engineers and technicians to document new repair procedures or amend existing procedures.
  • Follow up with engineers to ensure bulletin drafts meet their expectations.
  • Coordinate stakeholder reviews of draft bulletins, collect feedback, make updates, and obtain approval.
  • Work cross-functionally, cross-culturally, independently, or as part of a team.
  • Perform database maintenance and administrative duties as required.
  • Write TechTalk articles.
  • Develop and publish Technical Service Bulletins and campaign materials using information from engineers and subject matter experts.

Benefits

  • Career growth and continuous learning opportunities, including diverse career paths, cross-departmental moves, seminars, leadership training, and learning platforms.
  • Tuition reimbursement.
  • Comprehensive benefits package, including medical coverage, mental health benefits, parental leave, and retirement savings.
  • Employee Lease Program discounts on lease vehicles.
  • Vehicle Purchase Program (VPP).
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