Senior Associate, Commercial Operations & Strategy

Zocdoc•New York, NY

8h•$120,000 - $160,000•Hybrid

About The Position

Zocdoc's mission is to bring power to the patients. We are the leading digital healthcare marketplace in the nation, and we are looking to add an associate to our team to position ourselves for rapid growth and help our mission. In this crucial role, you will provide operational support to our sales teams to drive growth and efficiency. Our team plays a key role in defining Zocdoc’s strategy, but our strength is transforming that strategy into a detailed, action-oriented plan upon which our business can execute.

Requirements

4+ years of work experience in roles with both analytical and operational responsibilities such as business/revenue/sales operations, program management, consulting, private equity, venture capital, or investment banking
Examples of relevant activities include (but are not limited to): Market sizing and segmentation, sales funnel metric insights, forecasting, lead generation & prioritization, compensation design, resource planning
Experience defining business requirements for new processes or tools
The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
Resourcefulness, nimbleness, and the ability to stay positive under pressure
Comfort with taking initiative in a constantly-changing work environment
Proficiency in Excel (required); an aptitude for mastering new systems and tools related to data organization

Nice To Haves

Experience or proficiency in SQL, Redshift, Tableau, Lookr, Salesforce highly preferred

Responsibilities

Defining team and initiative KPIs; building visibility into them and driving insights alongside sales leadership and cross-functional stakeholders
Analyzing data to drive decision-making around resource investments, opportunity prioritization, pilot scaling, etc.
Supporting our sales teams via planning, forecasting, target-setting, incentive plan design and execution, policy design and implementation, process optimization, etc.
Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Finance, Product, Business Operations, BI, Data Science, etc.)

Benefits

Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified