Senior Associate Campaign Manager

JPMorgan Chase & Co.•Wilmington, DE

1d•$93,100 - $135,000

About The Position

Join a team where your campaign expertise and drive for operational excellence directly shape how customers experience our brand. You'll work at the intersection of marketing, technology, and strategy — with the resources and cross-functional partnerships to make a real impact. This is a role for someone who thrives on complexity, moves with purpose, and is energized by delivering results. As a Senior Associate Campaign Manager in the Marketing Operations team, you will lead the end-to-end execution of marketing campaigns across multiple products and channels. You'll partner with teams across Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver high-quality, compliant campaigns that achieve business goals and elevate the customer experience.

Requirements

Bachelor's degree or equivalent experience
3+ years of experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment
Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously
Demonstrated ability to influence and collaborate effectively across a broad range of stakeholders
Strong analytical, problem-solving, and decision-making capabilities
Excellent written and verbal communication skills
Proven ability to identify improvement opportunities and drive results through execution

Nice To Haves

Experience within financial services or another highly regulated industry
Experience supporting digital marketing, customer acquisition, or customer engagement initiatives
Experience leading operational improvement or transformation efforts
Familiarity with marketing workflows, approval processes, and campaign execution frameworks
Experience leveraging automation, AI, or emerging technologies to improve business processes

Responsibilities

Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards
Partner with cross-functional stakeholders to coordinate requirements, approvals, testing, and launch activities
Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution
Ensure customer-facing assets meet legal, regulatory, and operational requirements prior to deployment
Drive operational excellence through process optimization, control enhancements, and automation initiatives
Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency
Influence stakeholders across multiple teams to drive alignment and achieve business objectives
Support team development through knowledge sharing, mentoring, onboarding, and cross-training activities
Contribute to strategic initiatives that enhance campaign management capabilities and improve the customer experience