Senior Associate Campaign Manager

JPMorganChase • Wilmington, NC

1d

About The Position

Join a team where your campaign expertise and drive for operational excellence directly shape how customers experience our brand. You'll work at the intersection of marketing, technology, and strategy — with the resources and cross-functional partnerships to make a real impact. This is a role for someone who thrives on complexity, moves with purpose, and is energized by delivering results. As a Senior Associate Campaign Manager in the Marketing Operations team, you will lead the end-to-end execution of marketing campaigns across multiple products and channels. You'll partner with teams across Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver high-quality, compliant campaigns that achieve business goals and elevate the customer experience.

Requirements

• Bachelor's degree or equivalent experience
• 3+ years of experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment
• Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously
• Demonstrated ability to influence and collaborate effectively across a broad range of stakeholders
• Strong analytical, problem-solving, and decision-making capabilities
• Excellent written and verbal communication skills
• Proven ability to identify improvement opportunities and drive results through execution

Nice To Haves

• Experience within financial services or another highly regulated industry
• Experience supporting digital marketing, customer acquisition, or customer engagement initiatives
• Experience leading operational improvement or transformation efforts
• Familiarity with marketing workflows, approval processes, and campaign execution frameworks
• Experience leveraging automation, AI, or emerging technologies to improve business processes

Responsibilities

• Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards
• Partner with cross-functional stakeholders to coordinate requirements, approvals, testing, and launch activities
• Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution
• Ensure customer-facing assets meet legal, regulatory, and operational requirements prior to deployment
• Drive operational excellence through process optimization, control enhancements, and automation initiatives
• Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency
• Influence stakeholders across multiple teams to drive alignment and achieve business objectives
• Support team development through knowledge sharing, mentoring, onboarding, and cross-training activities
• Contribute to strategic initiatives that enhance campaign management capabilities and improve the customer experience

What This Job Offers

• Job Type: Full-time
• Career Level: Senior