Senior Associate, Bus Systems

LA28•Los Angeles, CA

3d•$73,000 - $98,000•Hybrid

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. The Senior Associate, Bus Systems is a key supporting member of the LA28 Bus Operations team, contributing to the planning, coordination, and delivery of bus services for Olympic and Paralympic Games stakeholders. This role supports the development and implementation of system-specific transport operations, helping to ensure reliable, efficient, and well-coordinated service delivery across competition and non-competition venues. Working in close coordination with the Manager and Senior Manager, Bus Systems, as well as internal LA28 Functional Areas (FAs) and the Games Transport Program Integrator (GTPI), this role supports the translation of stakeholder requirements into operational plans, contributes to readiness activities, and assists in Games-time delivery within an assigned stakeholder transport system. The Senior Associate plays an important role in maintaining operational plans, coordinating inputs across teams, supporting system and service readiness, and ensuring that data, documentation, and deliverables are accurate, up to date, and aligned with broader program milestones.

Requirements

3+ years of experience in transportation, logistics, operations, or a related field
Experience supporting service planning, scheduling, or operational delivery in bus, fleet, or transport environments is beneficial.
Experience working in cross-functional or matrixed environments.
Strong organizational skills, with the ability to manage multiple tasks and maintain accurate records.
Strong attention to detail, particularly in relation to data, documentation, and system inputs.
Effective communication skills, with the ability to coordinate across teams.
Ability to work across office settings and on-site operational environments, including depots, venues, and transport hubs.
Willingness to work flexible and extended hours, including early mornings, evenings, weekends, and holidays during peak periods.
Ability to travel between multiple locations to support operational readiness and live service delivery.
Capacity to alternate between desk-based systems monitoring and active on-site coordination in fast-paced, high-pressure environments.
Comfortable working in dynamic conditions, including outdoor settings, varying weather, elevated noise levels, and large crowds, while using standard operational technology like laptops, radios, and mobile devices.
Comfortable working within a matrix environment, supporting multiple functional areas and partners.
Able to manage defined tasks and support workstreams with guidance, while taking ownership of assigned deliverables
Detail-oriented and delivery-focused, with a strong emphasis on accuracy and organization.
Proactive and solutions-oriented, able to identify issues and escalate appropriately.
Adaptable and responsive to evolving priorities in a dynamic environment.

Nice To Haves

Experience in large-scale, complex, or multi-stakeholder environments is advantageous but not required.

Responsibilities

Support the development of service delivery plans aligned with competition schedules and venue operations.
Coordinate inputs related to route planning, stop locations, and depot pairings in collaboration with internal teams and GTPI.
Assist in maintaining planning assumptions, service data, and operational documentation.
Contribute to ensuring alignment and integration with other transport modes and stakeholder services.
Support readiness activities, including simulations, test events, and venue walkthroughs.
Assist in validating bus and crew requirements through data tracking, scenario inputs, and coordination with planning teams.
Help identify risks, gaps, and dependencies across workstreams, escalating as appropriate.
Maintain readiness trackers, action logs, and supporting materials for reviews and planning milestones.
Support delivery of a designated stakeholder-specific bus operation during Games-time.
Assist in monitoring service performance metrics and tracking issues.
Coordinate with GTPI, venue teams, and internal stakeholders to support issue resolution and operational adjustments.
Help ensure accurate and timely updates to operational systems and reporting tools.
Support coordination with internal stakeholders, Venue Transport, and Transport Stakeholder Services to confirm service requirements.
Contribute to ongoing communication to ensure alignment between planning assumptions and operational delivery.
Participate in routine working sessions with internal teams and external partners.
Support the implementation and use of operational systems, including GPS tracking, scheduling tools, and performance dashboards.
Maintain accurate documentation of operating plans, system inputs, and reporting outputs.
Assist in the development of dashboards, reports, and planning materials to support decision-making.
Ensure data accuracy and consistency across systems and reporting outputs.